Medical Assistant, Urology

Mass General Brigham•Danvers, MA

7d•Onsite

About The Position

Mass General Brigham is hiring a Medical Assistant to support its Urology team in specialized outpatient care. The Medical Assistant works alongside providers and clinical team members to deliver compassionate, patient-centered care for people with a variety of urologic conditions, including urinary tract infections, kidney stones, bladder concerns, and prostate conditions. The role includes preparing patients for examinations and procedures and supporting daily clinical operations. Candidates beginning a Medical Assistant career or bringing experience from a related medical field are welcome. The posting describes a full-time option of 40 hours per week, Monday through Friday, based predominantly in Danvers, Massachusetts, with coverage in Salem, Massachusetts. It also describes a per diem option providing as-needed coverage across the Danvers and Salem practices, with scheduling based on practice needs. The position is onsite at 104 Endicott Street. The listed pay range is $22–$24.94 per hour. Benefits and eligibility vary by employment status.

Requirements

High school diploma or equivalent.
Strong interpersonal and communication skills.
Effective time management and the ability to prioritize and coordinate competing tasks in complex, busy environments.
Accuracy and attention to detail.
Commitment to complying with local, state, and federal privacy and confidentiality rules and regulations.
Knowledge of medical terminology, procedures, and protocols.
Proficiency with electronic health record systems and medical office software.
Sound judgment and problem-solving skills, including the ability to evaluate options and determine appropriate next steps.

Nice To Haves

Basic Life Support (BLS) certification.
Certified Medical Assistant credential.
Direct Medical Assistant experience or experience working in a medical field; applicants with 0–1 year of experience are welcomed.

Responsibilities

Prepare patients for examinations and procedures; obtain vital signs and manual blood pressure readings; and update medical histories.
Prepare exam rooms and equipment, assist providers during in-office procedures, and follow infection prevention and safety protocols.
Collect specimens and perform clinical duties appropriate to training and scope of practice.
Communicate with patients empathetically and professionally, protect their privacy, and help them feel comfortable discussing sensitive health concerns.
Support patient flow, maintain accurate documentation, and collaborate with providers and colleagues.
Follow clinical protocols, use electronic health record systems, and help ensure the team has information needed to support patient care.