Medical Assistant

OMNI FAMILY HEALTH•Ridgecrest, CA

9d•$23 - $26

About The Position

Under the supervision of the Health Center Nurse and/or Health Center Nurse II, the Medical Assistant provides support to Omni Family Health’s network of health centers serving California’s Central Valley. As a member of the Medical Department, the MA supports primary care delivery in an ambulatory setting focused on prevention and health maintenance. The MA is an allied health professional who provides administrative, clerical, and technical support to clinical staff in accordance with established policies and procedures. The position requires travel and work at various Omni clinic locations. The MA supports clinical operations and patient care by preparing patients and exam rooms, recording patient histories and vital signs, assisting with examinations and procedures, completing orders and forms, administering medications and injections under written orders, collecting laboratory samples, and performing CLIA-waived testing. The role also includes appointment scheduling, room cleaning and restocking, equipment and supply upkeep, patient education, family planning and HIV/antibody counseling, medical record security, clinic opening and closing procedures, and collaboration across Omni departments. The MA must maintain HIPAA and other regulatory compliance, participate in quality assurance and improvement activities and Patient Centered Medical Home activities, learn and use applicable electronic health record and related systems, and contribute to required audits. This is a nonexempt position.

Requirements

High school diploma or GED certificate.
Completion of Medical Assistant training consistent with Medical Board of California requirements, either through training under a licensed physician, podiatrist, registered nurse, licensed vocational nurse, physician assistant, or qualified medical assistant, or through an eligible postsecondary or adult education program.
Current and valid venipuncture certification.
Current and valid CPR certification.
Current and valid Basic Life Support (BLS) certification.
Ability to adapt to change and be open to new ideas and responsibilities.
Written and verbal communication, presentation, and listening skills.
Ability to meet deadlines, work independently, remain accountable and focused, be punctual, and maintain good attendance.
Ability to manage workload efficiently and meet goals and objectives.
Ability to work under pressure.
Ability and willingness to treat patients with kindness and consideration in difficult situations.
Ability to work accountably as part of a team, meet established deliverables, appreciate team members’ perspectives, and show respect.
Understanding of community-based organizations.
Alertness and respect for confidentiality of general personnel and patient information.
Support for and belief in Omni’s mission statement.
Ability to relate to the public regardless of race, ethnicity, religion, age, sex, disability, or economic status.
Ability to travel and work at various clinic locations.

Nice To Haves

Bilingual proficiency in English and Spanish.

Responsibilities

Provides clinical and clerical support to clinical staff and patients.
Reviews provider schedules and prepares exam rooms based on the procedure or visit.
Prepares patients for examinations by performing preliminary physical tests and measuring height, weight, blood pressure, temperature, and other vital signs.
Interviews patients, records medical histories and symptoms, and confirms the purpose of visits.
Assists clinical staff with examinations and procedures.
Reviews provider notes and completes laboratory orders, referrals, medication refills, and other necessary forms.
Administers medications and injections pursuant to written orders.
Collects and prepares laboratory samples and/or performs CLIA-waived testing.
Schedules follow-up appointments and other services ordered by providers.
Cleans and restocks exam rooms after each patient, including disinfecting surfaces and sterilizing instruments and equipment.
Inventories supplies and ensures exam rooms are adequately stocked.
Maintains equipment by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing basic preventive maintenance, and notifying leadership of needed repairs.
Assists medical staff with patient education and family planning counseling.
Provides HIV/antibody counseling in accordance with established protocols and state and federal requirements.
Secures patient information by completing and safeguarding medical records and maintaining confidentiality.
Maintains a safe, secure, and healthy work environment by following standards, procedures, and legal regulations.
Performs clinic opening and closing procedures.
Supports Omni’s mission, vision, and core values while delivering customer service.
Works with corporate branches, divisions, and departments in accordance with Omni policies and procedures.
Performs other assigned duties and responsibilities.
Travels to and works at various Omni clinic locations.
Maintains awareness of and complies with HIPAA regulations and requirements.
Ensures compliance with local, state, and federal regulations.
Participates in QA/QI activities and contributes to organizational quality improvement initiatives.
Learns and uses electronic health record and related systems as required, including NextGen, PMS, QSI, and other applicable electronic features.
Participates in Omni’s Patient Centered Medical Home activities.
Contributes to HRSA, OSV, Joint Commission, and other required audit events.