Medical Assistant - Oncology Infusion Galter, Casual, Days

Northwestern Memorial Healthcare • Chicago, IL

2d

About The Position

The Medical Assistant supports physicians, nurses, and other licensed medical staff by facilitating patient flow, assisting with patient care, and performing administrative functions. The role is responsible for maintaining clean and safe patient care areas, supporting patient satisfaction through professional and friendly interactions, and safeguarding patient confidentiality. The position follows Northwestern Medicine’s mission, values, ethics, compliance requirements, policies, procedures, and applicable regulatory and accreditation standards.

The Medical Assistant prepares patients and exam rooms, obtains and documents vital signs and visit information, promptly communicates significant changes in a patient’s condition, and assists practitioners with procedures according to established protocols. The role also maintains supplies, medications, equipment, and instruments; follows cleaning, safety, and clinic operating procedures; and performs other duties assigned by the Supervisor or Manager. The posting specifies casual employment, day shifts, and 8-hour shifts.

Requirements

• High school diploma or GED.
• Current certification in one of the accepted medical assistant credentials, or written proof of eligibility to sit for one of the eligible certification exams (AAMA, AMT, NCCT, NHA, or NRCMA).
• Certification must be attained within the first six months of employment, with up to two test attempts; the candidate must acknowledge this requirement during onboarding as a condition of employment.
• American Heart Association-accredited Basic Life Support (BLS/CPR) certification.
• Zero to two years of experience in a relevant role.
• Strong computer skills.

Nice To Haves

• Completion of an accredited Medical Assistant training program.
• One to two years of ambulatory care experience.
• Experience with an electronic medical record.

Responsibilities

• Facilitate efficient patient flow, including escorting patients to exam rooms, confirming identity with two identifiers, and preparing patients for examination.
• Obtain accurate vital signs and document the reason for the visit; confirm or update allergies, smoking history, and pharmacy information.
• Promptly notify the provider and registered nurse of significant changes in vital signs or acute symptoms.
• Anticipate and prepare equipment and supplies for visits, clean and prepare exam rooms for the next patient, and prioritize tasks to support patient flow.
• Assist practitioners with medical and surgical procedures according to protocols, including ECGs, venipuncture, immunizations, procedure-tray setup, specimen collection, and CLIA-waived testing as directed by the provider.
• Prepare and stock exam rooms and follow established procedures for disinfecting and sterilizing equipment and instruments.
• Participate in environmental safety rounds; maintain vaccine and medication inventory; monitor and maintain equipment and instruments; assist with ordering supplies; and dispose of expired items correctly.
• Follow office opening and closing procedures.
• Support the patient care team and patient satisfaction through professional, friendly, and effective communication with patients and colleagues, in person and by phone.
• Accept delegated responsibilities positively, offer assistance to others, and attend and participate in staff meetings.
• Perform specialty-area delegated procedures safely, effectively, and efficiently, and complete other duties assigned by the Supervisor or Manager.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• Lifecycle benefits
• The company states that it offers a wide range of benefits supporting employees’ physical, emotional, and financial well-being and protection for unexpected life events; eligibility depends on employment classification.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED