Medical Assistant Urology

Corewell Health•Niles, MI
•Onsite

About The Position

The Medical Assistant works under the direction of a licensed professional and performs clinical activities within the scope of practice. The role supports patient flow and delivery of health care by performing technical procedures and clinically oriented activities, assisting providers and clinic staff, and helping management maintain efficient office operations. The position reflects Corewell Health’s “Service First” philosophy and focus on customer satisfaction. The Medical Assistant prepares patients for visits, provides services and education as determined by providers, maintains current patient information and electronic health records, and helps keep the work area and equipment clean and functional. The role works collaboratively with patients, families, providers, and other health care team members to support coordinated, safe, high-quality care. The Medical Assistant also assists with examinations, procedures, and treatments; prepares and documents medications within scope of practice when directed by a provider; and completes required training and continuing education. This is a full-time, day-shift position in the Urology department at the Lakeland Hospital St Joseph site. Scheduled hours are 40 per week, with hours listed as 7:45 a.m. to 5 p.m. and 7:45 a.m. to 12 p.m. Days worked are Monday through Thursday and Friday. Weekend frequency is listed as N/A.

Requirements

  • High school diploma or equivalent.
  • Completion of an accredited Medical Assistant training program that includes hands-on, in-person clinical skills training, or at least one year of experience working specifically as a Medical Assistant, LPN, Paramedic, or EMT performing direct patient care and clinical support functions consistent with the Medical Assistant scope of practice.
  • Within 120 days: Medical Assistant certification as CMA (American Association of Medical Assistants), CCMA (National Healthcareer Association), NCMA (National Center for Competency Testing), NRCMA (National Association for Health Professionals), or RMA (American Medical Technologists).
  • Within 90 days: Basic Life Support certification from the American Heart Association or American Red Cross.

Nice To Haves

  • One year of relevant experience.
  • Experience working in a physician practice or health care setting.

Responsibilities

  • Facilitate efficient patient flow, including preparing patients for visits or admissions and providing services and education as directed by providers and within scope of practice.
  • Complete administrative duties to keep information current and updated, including maintaining and monitoring electronic health records.
  • Maintain and clean the environment, work area, and equipment, and report equipment malfunctions to appropriate personnel.
  • Greet and communicate with patients and families with care and respect.
  • Communicate, collaborate, and anticipate the needs of other health care team members to support continuity and quality of care and coordination of services.
  • Collect, monitor, and report patient data and needs to licensed team members as directed, following documentation standards.
  • Demonstrate ethical conduct and support continuous improvement in patient experience, safety, quality of care, and service.
  • Protect the privacy, confidentiality, and security of patient, staff, and organizational data, and adhere to organizational values, standards, and policies.
  • Maintain professional competence through ongoing study, required training, and education, including department-specific requirements.
  • Assist providers with examinations, procedures, and treatments by preparing patients and ensuring supplies and equipment are available.
  • Prepare, administer, and document medications within scope of practice and as directed by the provider.

Benefits

  • Comprehensive benefits package supporting financial, health, and work/life balance goals.
  • On-demand pay program powered by Payactiv.
  • Discounts directory for restaurants, phone plans, spas, and other offerings.
  • Optional identity theft protection, home insurance, and auto insurance.
  • Traditional and Roth retirement options with service contribution and match savings.
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