Medical Assistant (MA) - Float Pool, Mercy Clinic Southfork

Mercy•Saint Louis, MO

13d•Onsite

About The Position

Medical Assistants (MA) in the medical office setting supports providers by delivering direct and indirect patient care in a professional, courteous, and efficient manner. The MA may assist with clinical procedures, maintains accurate documentation, and provides administrative support to ensure smooth daily operations. The MA functions within their defined scope of practice (based on office type clinic/HOD), under supervision, and in alignment with Mercy's mission and standards of care. This position supports multiple specialty clinics throughout the South St. Louis County area. Float assignments may include: Urology, Pulmonology, Sleep Medicine, Oncology & Hematology (Sindelar Cancer Center), Breast Surgery, Neurology, OB/GYN, Plastic Surgery, Neurosurgery, and additional Mercy specialty clinic locations as needed, including the Kirkwood area. Successful candidates will enjoy working in a variety of clinical environments and collaborating with multiple specialty teams.

Requirements

High school diploma or equivalent
Comfort working in electronic health records (EHR) systems

Nice To Haves

Graduate from an accredited Medical Assistant program
One year of applicable patient care experience or applicable medical office experience as defined by the clinic
Medical Assistant or related healthcare experience preferred
Strong communication and teamwork skills
Positive attitude with a passion for helping others
Ability to multitask and stay organized in a busy clinical setting
New hire must attend MA Clinic Academy training

Responsibilities

Greets and rooms patients, obtains vital signs.
Collects and updates medical history to include medication history.
Prepares patients for examination and assists providers during exams and procedures.
Performs basic diagnostic tests (e.g., urine dipstick, glucose, EKGs), as deemed competent.
Documents care accurately and timely.
Reinforces patient education once provided by the provider or nurse.
Maintains exam room cleanliness and ensures adequate supplies are available.
Assists with scheduling diagnostic tests, specialist referrals, and follow-up appointments.
Performs front office tasks such as answering phones, patient check-in/check-out, and managing faxes and scanned documents.
Participates in quality improvement initiatives and staff meetings.
Follows all infection prevention, patient safety, and regulatory procedures/policies.
Other duties as assigned within the scope of the Medical Assistant role, based on office type (HOD or clinic), and in accordance with applicable policies and state regulations (i.e., vaccinations).