Medical Assistant

Central Health•Austin, TX

About The Position

In collaboration with patients, families (as defined by the patient), and staff across disciplines and departments, the Medical Assistant performs selected clinical duties, administrative and clerical duties, basic patient care, and tasks associated with patient intake. The role supports patient care and clinic workflow by collecting and documenting patient information, assisting providers, coordinating follow-up, and maintaining a clean and functional clinical environment. The Medical Assistant may also serve as a scribe when assigned.

Requirements

  • High school graduation or equivalent.
  • Medical Assistant diploma and/or national Medical Assistant certification verifying graduation from a Medical Assistant program, or equivalent military healthcare experience.
  • Completion of a medical assistant externship.
  • Current Health Care Provider CPR certification through the American Heart Association or American Red Cross, maintained throughout employment.

Responsibilities

  • Interview patients and record patient history; measure and record vital signs and other information, including height, weight, BMI, head circumference, medications, pulse oximetry level, and comfort level.
  • Verify patient demographics, insurance, vitals, medications, and other information; complete intake and enter patient data into the EHR/EPM.
  • Greet and assist patients professionally, answer telephone calls, provide information as necessary, and verify patient information.
  • Collect, perform, document, and report results of CLIA-waived laboratory tests, including urine dip, pregnancy, finger-stick blood glucose, fecal occult blood, rapid influenza, and rapid strep tests.
  • Collect, prepare, and document specimens, including blood, urine, stool, and sputum.
  • Prepare patients for examinations or treatments; assist providers with exams and procedures; set up exam or procedure rooms; and prepare instruments for sterilization.
  • Complete pre-visit planning to support clinical visits.
  • Administer medications according to the CUC formulary.
  • Perform medical acts prescribed by Standing Delegation Orders.
  • Dismiss patients at the end of clinic visits, completing orders, tasks, and patient plans documented in the orders module.
  • Participate in orienting new employees and attend mandatory meetings.
  • Work as a team member and communicate and coordinate patient care and workflow with staff, patients, and providers.
  • Coordinate and manage patient care, including communicating test results and assisting with pre-certifications, referrals, authorizations, prescriptions, and scheduling clinic, hospital, and ancillary medical treatments and tests.
  • Follow up on diagnostic tests to ensure completion and documentation in the EHR.
  • Conduct surveillance programs and complete medical records, including labs, authorizations, X-rays, hospital records, and relevant previous care.
  • Maintain a clean, functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas according to CUC guidelines.
  • When assigned to serve as a scribe, accurately document medical visits and procedures as performed by the provider, including patient history and physical exams, procedures and treatments, patient education and explanations of risks and benefits, provider-dictated diagnoses and prescriptions, patient or family self-care and follow-up instructions, and referral letters as directed.
  • Perform other duties as assigned.
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