Scotland Orthopedics Medical Assistant

Scotland Memorial Hospital•Laurinburg, NC

2d•Onsite

About The Position

Scotland Memorial Hospital - Orthopedic Services is seeking a dedicated and skilled Medical Assistant to join their full-time team. This role is crucial in supporting patient care within the orthopedic department, ensuring efficient operations and high-quality service delivery. The Medical Assistant will be responsible for a variety of clinical and administrative tasks, contributing to the overall patient experience and the effective functioning of the practice. The position is based in Laurinburg, North Carolina, and is part of a community-focused healthcare system committed to compassionate and sustainable care.

Requirements

Current Medical Assistant certification
Current BLS
Excellent Computer Skills
Excellent Communication Skills
Excellent Organization Skills
Excellent Customer Service Skills

Responsibilities

Bring patients to the nursing station within fifteen minutes of their scheduled appointment, taking vital signs (ht, wt, bp, p, resp, and temp) error-free, and recording them in the patients EHR.
Review and update allergies in EHR.
Obtain a brief patient history and record pertinent information in the patient’s EHR.
Review medical records and report any pertinent information to clinicians (e.g., lab, x-ray results).
Obtain laboratory specimens as ordered in previous office notes (where applicable) after a brief history is recorded and perform necessary testing prior to the PA/FNP/MD seeing the patient.
Escort the patient to the exam room and prepare the patient for the PA/FNP/MD as exam rooms become available, having the patient undress appropriately for the exam (placing a clean gown on exam table when necessary). Provide privacy for the patient before and during exam.
Obtain lab specimens, perform blood draws, give injections (according to standard procedures and practices); or perform procedures as ordered by the PA/FNP/MD, recording the said results into the patient’s EHR in the correct place, error-free.
Identify emergency situations and notify the PA/FNP/MD immediately.
Assist PA/FNP/MD in emergencies, laceration repairs, or minor surgery, as directed.
Be involved in ongoing PI activities to improve quality of care.
Perform other clerical duties as needed.
After making the referral for patients, give clear, concise, adequate information as to the date, time, location, and preparation required.
Check emergency medical supplies according to policy to ensure dates have not expired.
Provide medical education to patients as directed by the PA/FNP/MD (i.e., review medication with patients and inform the providers of any medications that require refill prescriptions.
Assist Patient Service Specialist with appropriate scheduling for visit.
Encourage use of patient portal.
Check inventory weekly, keep inventory stocked, and rotate items as new inventory items come to the office.
Keep exam rooms neat and stocked with supplies. Ensure that exam rooms are neat before clinic opening and before a new patient is taken to the room. At the end of the day, rooms are to be checked for depleted and/or expired items.
Keep drug sample area neat. Medications are to be checked for current expiration dates monthly and as needed; outdated medications are to be destroyed properly; and medications are to be rotated.
Prepare laboratory specimens collected daily for hospital courier pick-up by 3:00pm, or as otherwise applicable to individual center.
Prepare laboratory/imaging results and patient notes received from outside sources to be sent to HIM for scanning. Ensure that the PA/FNP/MD has reviewed, initialed, and dated the paperwork.
Report any STD or communicable disease to the local Health Department (county in which patient resides), according to policy.
Follow-up with patients who have abnormal lab findings.
Maintain proficiency in all procedures performed at the clinic, including EKGs and lab procedures.
Complete and maintain quality controls and calibrations as directed by the supplier’s manuals and hospital policy and procedures.
Clean the lab area daily, using disinfectant as needed, and keep it orderly.
Assist in maintaining an effective patient survey process.
Actively participate in performance improvement activities to enhance the quality of care and service.
Perform CLIA waivered tests.
Have knowledge of human growth and development through the life span of the patient and the ability to meet the needs of and provide the care of these patients.
Perform other duties as assigned.