Medical Assistant - Endocrinology

Independence Health System Careers•Butler, PA

4d•Hybrid

About The Position

The Medical Assistant performs basic direct patient care activities, such as lab tests, treatments, and medication/immunization administration, under the direction of the Nurse and/or physician. They prepare patients for examinations and treatments, and carry out clerical duties, quality control, and performance improvement initiatives in support of the physician practice. This position also serves as a resource for clerical and clinical staff. Key responsibilities include delivering patient care, collecting patient healthcare data, completing treatments and testing, preparing patients for examinations, and communicating pertinent information to the physician or nurse. The role involves performing clerical functions such as answering phones, verifying patient information, entering codes and charges into the billing system, and completing necessary forms. Patient safety, infection control, and adherence to National Patient Safety Goals are paramount. The Medical Assistant may also be responsible for scheduling surgeries, procedures, and testing, providing exit counseling, preparing charts, performing control studies, conducting phlebotomy, stocking supplies, and providing pre and post-examination education.

Requirements

High School Diploma, GED or next level of higher education.
Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
Knowledge of Microsoft Office Applications, including Outlook and Excel.
Current Basic Life Support (BLS) approved curriculum of the America Heart Association (CPR and AED) program.

Nice To Haves

Previous outpatient office experience.
Medical Assistant Certification preferred.

Responsibilities

Deliver direct and indirect patient care in accordance with hospital/physician practices policies, procedures, and protocols.
Collect patient healthcare data, including VS, weight, chief complaint and pain assessment as directed.
Complete patient care treatments and testing as ordered.
Comply with completeness, accuracy and timeliness of documentation.
Prepare patients for examinations, treatments, and procedures.
Communicate pertinent information of actual or potential problems to the physician or nurse.
Perform clerical functions in support of patient care and office functions.
Answer telephone calls, taking accurate messages and relaying them to the appropriate staff.
Obtain and verify accurate patient demographic and insurance information entering it into the billing system.
Accurately enter codes, based on diagnosis given, and enters codes and charges into billing system.
Complete forms and letters necessary for continued patient care.
Provide for patient safety in compliance with hospital and physician practice policies.
Label all patient specimens with identifiers per policy.
Adhere to infection control process, including standard precautions, to reduce the risk of acquiring or transmitting infections.
Assist in continuous survey readiness or inspections and surveys.
Perform all quality control, monitoring functions and reports out of range information immediately to supervisor.
Consistently practice National Patient Safety Goals.
Schedule surgery, procedures, and testing for patients.
Provide exit counseling which includes education, scheduling of testing and providing patients with necessary information.
Prepare charts for clinic sessions and obtain vital signs and weight.
Perform control studies and completes log books according to policy.
Perform phlebotomy procedures, reads the test results, and documents accordingly.
Prepare the exam rooms and stocks supplies daily.
Provide pre and post-examination education and counseling.
Other duties as assigned.