Medical Assistant - Full Time, Float

Mercy•Springfield, MO

1d•Onsite

About The Position

Under the direction of the primary care operations team, the Primary Care Patient Certified MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care Certified MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.

Requirements

High school diploma or equivalent.
New hire must attend MA Clinic Academy training.
Must have completed all MA Competencies
Must actively maintain MA certification.
Caregivers can be hired as a Certified Medical Assistant if they are a Certified/Registered Medical Assistant.
BLS (Basic Life Support)
Strong communication and interpersonal skills.
Proficiency with EHR systems and clinical documentation.
Ability to multitask and adapt in a fast-paced clinical environment.
Knowledge of common outpatient procedures and equipment.
Commitment to patient-centered care and professional growth.
Demonstrates knowledge of varying differences and behaviors among populations served.

Nice To Haves

One year of applicable patient care experience in an outpatient or ambulatory care setting.
Graduate from an accredited Medical Assistant program

Responsibilities

Complete Advanced Standard Rooming with overall achievement >= 90% for the last 6 months including: AWV questionnaire and documentation.
Thorough Medication Reconciliation
Closing all open care gaps as indicated
Encounter Guide (Fall Risk, Depression, Breast Cancer Screening, Colorectal Cancer Screening, and Diabetes Eye Exam)
Blood Pressure Recheck for patients with elevated initial blood pressure reading
Completion of Patient Experience Conversation