Medical Assistant

Planned Parenthood of Maryland • Baltimore, MD

12d • Onsite

About The Position

Ready to provide compassionate, empowering reproductive healthcare to the Baltimore community? Planned Parenthood of Maryland (PPM) is seeking an empathetic and detail-oriented Medical Assistant to join our Baltimore clinic. We need a dedicated clinical support professional who is passionate about patient education and delivering high-quality, non-judgmental care. If you want to be part of a diverse and passionate team of clinicians, this is the role for you! Inside the Role As a Medical Assistant at PPM, you will perform the essential clinical and administrative support tasks necessary for efficient center operations. You will be a vital part of the patient experience, guiding clients through their visit, assisting providers during exams, and ensuring every individual feels respected and informed about their reproductive health choices.

Requirements

• High school diploma or GED and graduation from an accredited medical assistant program.
• Minimum of 1 year of experience in an outpatient clinical setting OR 2 years of experience performing front/back office MA duties in a healthcare setting.
• Excellent customer service, time management, and communication skills, with the ability to handle sensitive patient interactions without judgment.
• Applicants must pass Criminal Background Screening and the Right to Work in the United States.
• PPM Requires COVID-19 Vaccination as part of Employment.

Nice To Haves

• Certified Medical Assistant (CMA) credential
• Ultrasound experience
• Working knowledge of Epic EMR
• Bilingual fluency in English and Spanish

Responsibilities

• Provide empathetic, non-directive counseling to clients, offering vital information on contraceptive options, pregnancy, and STI risks consistent with each patient’s value system.
• Assist our medical providers during examinations and procedures, ensuring strict adherence to PPM’s Standard Operating Procedures and Medical Standards and Guidelines.
• Act as a welcoming, service-oriented guide for patients, ensuring informed consent is obtained and answering questions regarding procedures, lab tests, and medications.
• Seamlessly manage front and back-office tasks, from greeting clients and verifying insurance for next-day appointments to confidently navigating our Epic electronic medical records (EMR) system.

Benefits

• Medical, Dental, Vision, Life, AD&D, and Short/Long-Term Disability insurance.
• Generous Paid Time Off (PTO), Paid Holidays, and an Employee Assistance Program.
• 401(k) Retirement Plan and Flexible Spending Account.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED