Medical Assistant

The Floating Hospital•New York, NY

About The Position

The Medical Assistant implements patient care protocols, supports clinicians and providers during evaluations, performs phlebotomy, and obtains and processes laboratory specimens. The role helps ensure patients understand their instructions and have appropriate follow-up appointments, prescriptions, and referrals before leaving the clinic. It also supports clinical quality improvement and infection control, maintains required logs and inventories, and handles medical and hazardous waste according to OSHA guidelines and clinic protocols. The position works in a temperature-controlled office with minimal noise. EMR access includes scanning, triage, PMH/vital information, orders, immunizations/PPD, and telephone encounters. The Clinic Flow Manager may assign other duties, assignments, and special projects as needed.

Requirements

Current New York State Medical Assistant certification.
Appropriate certification in first aid and cardiopulmonary resuscitation.

Nice To Haves

Three to five years of experience is preferred.
Fluency in Spanish is preferred.

Responsibilities

Implement patient care protocols, including taking vital signs, collecting specimens, placing and/or reading PPDs, and conducting hearing and vision tests as directed.
Follow and demonstrate infection control guidelines to maintain a proper clinic environment.
Assist clinicians and providers during patient evaluations as needed, including serving as a chaperone.
Perform phlebotomy.
Administer PPDs as ordered and as needed.
Obtain and process laboratory specimens according to protocols.
Review charts before patients leave to identify follow-up appointments, prescriptions, and referrals.
Communicate with the Scheduling Department to coordinate client health care.
Ensure patients have been assessed and understand all instructions before leaving the clinic.
Participate in in-service training with clinical staff to support nursing staff quality improvement standards.
Attend supervision, conferences, and agency meetings as directed by the Clinic Flow Manager.
Implement recommendations from the Quality Improvement Team and Infection Control Committee as requested.
Dispose of medical and hazardous waste according to OSHA guidelines and clinic protocols.
Maintain temperature log books; medication inventory, lab, and PPD logs; and quality control logs, including those for CLIA-waived labs.
Perform other duties, assignments, and special projects as assigned by the Clinic Flow Manager.