Medical Assistant- IRMC Physician Group Family Medicine Walk In Clinic - Full Time

Indiana Regional Medical Center•Indiana, PA

1d•Onsite

About The Position

Promotes a professional practice image by the efficient performance of a variety of clerical and clinical related tasks designed to facilitate the smooth flow of patients and work throughout the organization. Assist the physicians with the examination and treatment of patients and perform routine tasks needed to keep the clinical office and clerical office running smoothly.

Requirements

Completion of accredited medical assistant program or a multi-tasked professional with at least two years of experience, preferred in performing front and back office activities in a medical environment.
Current CPR certification.
Basic medical front and back office procedures and medical terminology.
First aid measure.
Knowledge of equipment, supplies and instruments used in a medical office.
Knowledge of simple routine clinical laboratory methods.
Knowledge of universal blood and body fluid precautions.
Knowledge of OSHA rules and regulations.
Knowledge of established protocol for storing poisons, narcotics, acids, caustics and flammable items.
Knowledge of restrictions imposed by various managed care carriers.
Knowledge of various forms inherent to profession.
Knowledge of patient confidentiality regulations.
Knowledge of usage of computer systems, insurance authorizations, referrals, and billing processes.
Ability to establish and maintain cooperative relationships with staff members.
Ability to create a responsive caring environment for patients.
Ability to respond promptly to physician’s directions.
Ability to maintain medical records in a concise and accurate manner.
Ability to employ correct aseptic techniques in preparation of instruments & equipment.
Ability to react quickly in emergency situations.
Ability to recognize and prevent possible safety hazards.
Ability to ensure proper maintenance of equipment.
Ability to communicate clearly and facilitate patient education when warranted.
Ability to act as advocate and assist physician in meeting the physical and mental needs of patient.
Ability to exercise independent judgment.
Ability to perform functions that consistently fall within the legal boundaries of profession.

Nice To Haves

Experience in performing front and back office activities in a medical environment.

Responsibilities

Greets patients and escorts them to the examination and/or procedure rooms.
Takes vital signs (height, weight, and blood pressure) at each visit and accurately transcribe results in patient’s chart. Update patient history and documentation of tobacco use, allergies, medications and immunizations.
Removes, dressings and staples as required, prepares patient for examination, test(s) or procedure(s).
Prepare and assists provider with examinations and procedures including appropriate room set up as needed. Obtains necessary signed consent and correctly completes ABN form when needed.
Performs point of care lab testing and patient treatment as ordered by provider. Reports and records results accurately in the medical record. Follows all procedures to maintain compliance with regulatory requirements.
Maintains and re-stocks clinical supplies for back office.
Organizes and keeps a running inventory of medications in med rooms and refrigerator (routinely disposing of expired medications as warranted). Maintains daily logs of refrigerator temperatures, performs quality controls within the specified time frame.
Cleans and scrubs down rooms and counter tops nightly and when necessary.
Prepares and cleans non disposable equipment/instruments for sterilization.
Adheres to OSHA guidelines.
Reviews charts for next day appointment; checks for pending lab or diagnostic test results at the end of each business day; obtains said results prior to the patient’s scheduled arrival.
Completes physician orders for ancillary tests, surgeries or specialist referrals ordered and scheduled as directed. Obtains necessary insurance authorizations.
Documents all pertinent patient information into the electronic medical record.
Travels to other IHPS offices when needed to cover clinical/clerical when requested.
Performs any other services deemed reasonable by physician or practice manager.
Schedules and manages appointments. Routinely updates patient information: change of address, phone numbers, insurance or person to notify. Registration to include patient’s preferred pharmacy, race, ethnic background and preferred communication.
Verifies medical insurance eligibility on each patient prior to or upon check in.
Collects co-pays, payments from patients and provides receipt to every patient; maintains payment log, balances at end of day, correctly enters credit card payments through Emdeon, and prepares deposit slip daily.
Reviews charges on encounter form for accuracy and correctly enters into computer system.
Retrieves messages from answering service/machine/voicemail each morning, right after lunch and throughout the workday.
Answers telephone within three rings, screens and directs incoming calls and messages to the appropriate party, answers patient inquiries either in person or on the telephone within the limits of his/her knowledge and medical practice polices. Documents pertinent information given or received in patient’s medical record.
Maintains all patient information using the electronic health record to include but not limited to orders, scanning, tasking, and prescription refill requests.
Schedules patient appointments according to office policy.
Follows confidentiality and security rules when providing information to outside sources.