Medical Assistant
About The Position
Under the supervision of the Health Center Nurse and/or Health Center Nurse II, the Medical Assistant supports Omni Family Health’s network of health centers serving California’s Central Valley. As part of the Medical Department and the center’s care team, the Medical Assistant supports primary care in an ambulatory setting, with an emphasis on prevention and health maintenance. The role provides administrative, clerical, and technical supportive services to clinical staff in accordance with established policies and procedures. The Medical Assistant provides clinical and clerical support to staff and patients; prepares examination rooms and patients for visits; assists with examinations and procedures; processes orders, referrals, refills, and forms; administers medications and injections under written orders; and collects laboratory samples or performs CLIA-waived tests. The position also supports patient education, family planning and HIV/antibody counseling, appointment scheduling, room and equipment readiness, patient privacy, clinic operations, quality initiatives, compliance, audits, and use of electronic health record systems. Travel and work at various Omni clinic locations is required.
Requirements
- High school diploma or GED certificate.
- Completion of Medical Assistant training consistent with Medical Board of California requirements, either under a licensed physician, podiatrist, registered nurse, licensed vocational nurse, physician assistant, or qualified medical assistant; or through an eligible postsecondary, adult education, public school, community college, or accredited or approved postsecondary program.
- Current and valid venipuncture certification.
- Current and valid CPR certification.
- Current and valid Basic Life Support (BLS) certification.
- Ability and willingness to treat patients with kindness and consideration, including in trying situations.
- Ability to communicate effectively in writing and verbally, listen well, and deliver presentations.
- Ability to adapt to change and new ideas and responsibilities; meet deadlines; work independently; remain accountable, focused, and punctual; maintain good attendance; manage workload efficiently; meet goals and objectives; and work under pressure.
- Ability to work as part of a team, respect team members’ views, and meet established deliverables.
- Understanding of community-based organizations.
- Ability to protect the confidentiality of personnel and patient information.
- Ability to relate to the public regardless of race, ethnicity, religion, age, sex, disability, or economic status.
- Ability to travel to and work at various Omni clinic locations.
Nice To Haves
- Bilingual in English and Spanish.
Responsibilities
- Provide clinical and clerical support to clinical staff and patients.
- Review provider schedules and prepare examination rooms according to the procedure or visit.
- Prepare patients for examinations by performing preliminary physical tests and measuring height, weight, blood pressure, temperature, and other vital signs.
- Interview patients, record medical histories and symptoms, verify patient information, and confirm the purpose of visits.
- Assist clinical staff with examinations and procedures.
- Review provider notes and complete laboratory orders, referrals, medication refill requests, and other necessary forms.
- Administer medications and injections pursuant to written orders.
- Collect and prepare laboratory samples and/or perform CLIA-waived testing.
- Schedule follow-up appointments and other services ordered by providers.
- Clean and restock examination rooms after each patient, including disinfecting surfaces and sterilizing instruments and equipment.
- Inventory supplies and ensure examination rooms are adequately stocked.
- Maintain equipment by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing basic preventive maintenance, and notifying leadership of needed repairs.
- Assist medical staff with patient education and family planning counseling.
- Provide HIV/antibody counseling in accordance with established protocols and state and federal requirements.
- Safeguard medical records and maintain the confidentiality of patient information.
- Maintain a safe, secure, and healthy work environment and comply with applicable standards, procedures, and legal requirements.
- Perform clinic opening and closing procedures.
- Support the organization’s mission, vision, and core values while delivering superior customer service.
- Work with corporate branches, divisions, and departments in accordance with Omni policies and procedures.
- Perform other duties and responsibilities as assigned.
- Travel to and work at various Omni clinic locations.
- Maintain awareness of and comply with HIPAA regulations and requirements.
- Ensure compliance with local, state, and federal regulations.
- Participate in required QA/QI activities and contribute to organizational quality improvement initiatives.
- Learn and use electronic health record systems and related components as required, including NextGen, PMS, QSI, and other applicable electronic features.
- Participate in Omni’s Patient Centered Medical Home program.
- Contribute to required HRSA, OSV, Joint Commission, and other audit events.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
