Medical Van Certified Medical Assistant

ZUFALL HEALTH CENTER INC•Dover, NJ

29d•Hybrid

About The Position

Under the direct supervision of the Dover Site Manager and the guidance of the Director of Nursing, the Medical Van Medical Assistant performs all duties of a medical assistant and serves as a resource for the outreach team, provider, and other MAs participating in Medical Van events. This role requires demonstrated mastery of clinical skills and consistently working at the top of the scope of practice. The Medical Van CMA ensures the Medical Team functions as an extension of the medical site by maintaining a well-trained team and necessary resources to provide primary medical care to patients who cannot visit permanent sites.

Requirements

Fully bilingual in English and Spanish.
Proficient in the use of computers, internet navigation, and keyboarding.
Excellent customer service and interpersonal skills.
Team player.
Able to relate well to a diverse group of patients and staff.
Demonstrate self-motivation and leadership skills necessary to work offsite without direct supervision.
Display positive attitude and act as a positive agent for change in daily clinical practice as it applies to the Medical Van.
Demonstrate consistent team-oriented work practices.
Able and willing to work on an as-needed basis and in a flexible schedule to meet the operational needs of the Medical Van.
Minimum High School Diploma or GED.
Current certification as a Medical Assistant.
Current certification for EKG, Phlebotomy, and BLS.
Minimum 1 year experience as CMA at Zufall Health Center.

Responsibilities

Perform duties and responsibilities as outlined in the CMA job description.
Act as primary CMA for most Medical Van related events.
Act as preceptor for new CMA Medical Van staff, providing orientation and training on clinical policies and procedures.
Participate in Care Team meetings (i.e., huddles) to prepare for patient visits and anticipate needs.
Pre-visit planning for patients on the van schedule, including reviewing charts to identify patient needs during the visit.
Contact patients, especially new ones without EMR records, for pre-visit planning.
Follow up with patients regarding results or needed future appointments as requested by the provider.
Review the scope of services for each Medical Van outing and ensure appropriate supplies, medications, vaccines, equipment, and patient forms are available.
Inventory all consumable supplies and medications (including emergency medications) on the Medical Van, ensuring replenishment before outings and removing/replacing items close to expiration.
Ensure medical equipment is properly inventoried, labeled, and receives regular maintenance/calibration per guidelines.
Monitor the function of all clinical equipment on the van (refrigerators, vaccine coolers, glucometer, A1C machine, Hgb meter, exam tables, EKG machines, AED, Oxygen tank, etc.) and arrange for repair/replacement as necessary.
Notify manager of any concerns related to equipment or new equipment needs.
Monitor refrigerator temperature and document daily per Zufall Vaccine Maintenance Policy.
Keep all required logs up to date (e.g., glucose, A1C, Hemoglobin, HIV, Strep, Pregnancy, Covid, AED, Oxygen tank).
Participate in collaborative initiatives and PDSA's as directed by PCMH Coordinator, Director of Nursing, and Chief Medical Officer.
Ensure examination rooms and other clinical areas are clean at the end of the day, wiping down tables, chairs, and cleaning equipment and wall units.
Perform other related duties as assigned by the PCMH Coordinator, Site Administrator, or Director of Nursing.
Satisfactorily complete competency testing for translation, vital signs and measurements, TB skin tests, waived POC lab tests, infection prevention and control, sterilization process and instrument preparation, OSHA, immunization administration and reconciliation, standing orders, medical waste management, patient preparation for visit, cultural competency, and customer service.
Attend appropriate outreach meetings to gather data to ensure clinician and patient needs are met during outreach van visits.
Utilize meeting content to effect change in personal and organizational clinical practice.
Identify and recommend solutions to clinical procedural and workflow related issues pertaining to the Medical Van.
Maintain confidentiality of all patient information.
When not performing Medical Van tasks, work at permanent sites as needed, with location varying to meet organizational needs.