Medical Assistant

Balance Health•Spring Hill, TN

12d

About The Position

Balance Health is seeking a Medical Assistant to support its practice locations and provide excellent patient care. The ideal candidate is compassionate, professional, detail-oriented, and committed to creating a positive patient experience while supporting providers and maintaining efficient clinical operations. The posting refers to both Denver Metro Area locations and Nashville and Midtown locations.

Requirements

1–2 years of experience as a Medical Assistant in a professional outpatient medical office; podiatry experience is highly preferred.
High school diploma or equivalent.
Current American Heart Association CPR certification is preferred.
Certification from an approved Medical Assistant program, or an equivalent combination of training and relevant hands-on experience, is highly desired.
Critical-thinking skills, sound judgment, and the ability to work with minimal supervision once fully trained.
Ability to respond appropriately to emergency situations.
Adaptability to changing technology and business needs.
Attention to detail, accuracy, and thoroughness.
Ability to establish and maintain cooperative, professional relationships with personnel at all levels.
Ability to coordinate patient services and explain processes clearly to patients.
Ability to use an EMR and perform chart abstraction; efficient typing skills are required.
Strong computer skills, including Microsoft Office programs.
Ability to prioritize and complete work efficiently.
Strong interpersonal, listening, written, and verbal communication skills, with a full understanding of English.
Strong organizational and problem-solving skills.
Ability to multitask and adapt to changing assignments, including changes in work hours or practice location as needed to meet business needs.
Ability to work in a fast-paced, constantly changing environment.
Ability to lift up to 30 pounds.
The posting also lists a minimum high school diploma or equivalent; experience in fast-paced scheduling or a call center; 1+ years of Medical Assistant experience preferred; experience with performance metrics; and experience with Microsoft Office products (Word, Excel, PowerPoint).

Nice To Haves

Podiatry practice experience.
Current American Heart Association CPR certification.
Certification from an approved Medical Assistant program or equivalent training and relevant hands-on experience.
Experience in fast-paced scheduling or a call center.
Experience working with performance metrics.

Responsibilities

Greet patients professionally and courteously in person and by phone.
Escort patients to exam rooms and ensure rooms are prepared for provider appointments.
Take vital signs and perform ancillary tests appropriate to skill level and provider guidance.
Prepare and stock exam rooms for examinations, treatments, and procedures.
Apply dressings, bandages, and splints as directed by providers.
Maintain a sanitized and safe working environment in accordance with required protocols.
Maintain complete and accurate patient records and enter information promptly according to established protocols.
Protect patient confidentiality and maintain HIPAA compliance.
Coordinate and communicate services among patients, providers, coworkers, and outside entities professionally and promptly.
Assist patients with office matters, medications, and procedure authorizations, and explain processes clearly.
Perform other Medical Assistant and office duties as needed or requested.