Medical Assistant

OhioHealth•Grove City, MN

About The Position

This position performs administrative and clinical duties delegated by a physician and assists with patient care in compliance with the Ohio Administrative Code. Duties vary by office size and specialty and include routine clinical and administrative tasks needed by the assigned practice. The position is in Urgent Care Grove City and is scheduled for three 12-hour shifts per week, from 8:45 a.m. to 9:15 p.m., with rotating weekends. The stated work shift is day, and scheduled weekly hours are 36. The Medical Assistant supports patient flow, prepares patients for visits, provides services and education as determined by providers within applicable licensure and scope-of-practice requirements, and helps maintain continuity, quality, safety, and efficiency of care. The role also includes administrative documentation, EMR support, equipment and work-area upkeep, quality improvement, and training and resource responsibilities.

Requirements

High school diploma or equivalent.
Meet at least one of the following: completion of a high school Medical Assistant Career Technical Program; graduation from an accredited School of Medical Assisting; completion of Military Medic training; certification as a Paramedic (EMT-P); or at least one year of experience as a physician-trained Medical Assistant in a similar clinical setting.
Basic Life Support (BLS) certification from the American Heart Association.
Successful completion of Care Connect EMR documentation skills.

Responsibilities

Facilitate efficient patient flow, prepare patients for visits, and provide services and education as directed by providers and within applicable licensure, policy, and scope of practice.
Complete Care Connect EMR documentation requirements.
Perform administrative duties to keep information current and updated, including maintaining and monitoring the EMR inbox.
Maintain and clean the environment, work area, and equipment; communicate equipment malfunctions to appropriate personnel.
Communicate respectfully and caringly with patients and customers.
Collaborate with the health care team and anticipate its needs to support continuity and coordination of care.
Collect and monitor patient data and report patient data and needs as directed.
Maintain documentation guidelines for chargeable patient items and services.
Monitor processes and services for quality, cost effectiveness, and efficiency; participate in quality and process improvement and implement recommendations.
Maintain professional competence through ongoing study, training, and education, including department-specific requirements.
Promote and advocate for patient quality, safety, and experience initiatives and act as a role model.
Serve as a subject matter expert or resource in areas such as quality, performance improvement, and EMR use, including as an EPIC Super User.
Lead and support development of standard work and necessary customizations.
Serve as a clinical preceptor and train new staff.
Work in compliance with scope-of-practice requirements.