Medical Assistant

Salience Health•Plano, TX

10h•Onsite

About The Position

The Certified Medical Assistant (CMA) provides high-quality clinical and patient care support to physicians and advanced practice providers in a clinical setting. The CMA is responsible for efficiently rooming patients, obtaining and documenting accurate patient information and vital signs, preparing patients for examinations and procedures, assisting providers with clinical needs, performing approved clinical and laboratory services, and supporting an excellent patient experience. This position interacts directly with patients throughout the day and plays an essential role in maintaining an efficient patient flow and ensuring patients are appropriately prepared for their visit with the provider. The CMA is expected to demonstrate professionalism, compassion, confidentiality, attention to detail, and adherence to established clinical, safety, infection-control, and regulatory standards.

Requirements

Current Certified Medical Assistant (CMA) certification through AAMA, NCMA, or another nationally recognized medical assistant certification accepted by the organization.
Current Basic Life Support (BLS) certification.
Strong patient-service orientation and the ability to interact compassionately and professionally with patients of diverse backgrounds.
Excellent verbal and written communication skills.
Strong interpersonal skills and the ability to establish and maintain effective working relationships with patients, providers, and coworkers.
Strong attention to detail and accuracy in clinical documentation.
Ability to maintain strict patient confidentiality and comply with HIPAA and organizational privacy policies.
Working knowledge of medical terminology, vital signs, patient intake, infection control, and basic clinical procedures.
Basic computer proficiency and ability to learn and effectively use electronic medical records and other clinical technology.
Ability to organize, prioritize, and complete multiple tasks in a fast-paced clinical environment.
Ability to work independently while also functioning effectively as part of a multidisciplinary team.
Ability to recognize and appropriately communicate changes in patient condition or abnormal findings to the provider.
Dependable, responsible, punctual, and professional.
Demonstrates sound judgment, professionalism, empathy, and sensitivity to the needs of patients and coworkers.
Ability to follow written and verbal instructions, established protocols, and organizational policies and procedures.
Ability to maintain composure and professionalism when working with patients who may be anxious, upset, or experiencing discomfort.
Ability to safely perform clinical duties involving exposure to blood, bodily fluids, and potentially infectious materials.
High school diploma or GED required.
Completion of an accredited Medical Assistant program preferred/required, consistent with organizational and applicable regulatory requirements.
Current certification as a Certified Medical Assistant through AAMA, NCMA, or another organization-approved nationally recognized certification program.
Current Basic Life Support (BLS) certification.
Minimum of 1–3 years of experience working as a Certified Medical Assistant in an outpatient, physician practice, specialty clinic, or comparable clinical setting preferred.
Experience with electronic medical records and direct patient care preferred.
Experience obtaining vital signs, rooming patients, preparing patients for provider examinations, specimen collection, and routine clinical procedures preferred.

Nice To Haves

Previous experience working in a physician practice, outpatient clinic, or similar clinical healthcare environment preferred.
Completion of an accredited Medical Assistant program preferred/required, consistent with organizational and applicable regulatory requirements.
Minimum of 1–3 years of experience working as a Certified Medical Assistant in an outpatient, physician practice, specialty clinic, or comparable clinical setting preferred.
Experience with electronic medical records and direct patient care preferred.
Experience obtaining vital signs, rooming patients, preparing patients for provider examinations, specimen collection, and routine clinical procedures preferred.

Responsibilities

Greet and appropriately prepare patients for their appointments.
Escort patients to examination rooms and ensure they are comfortable and prepared for the provider.
Obtain and document vital signs, weight, chief complaint, and relevant patient history.
Review and document past medical, family, and social history, current medications, allergies, and other pertinent information as appropriate.
Update and maintain accurate patient information in the electronic medical record.
Assist providers in maintaining efficient patient flow and minimizing unnecessary patient wait times.
Recognize and promptly communicate significant or abnormal patient findings to the appropriate provider.
Prepare treatment and examination rooms before and between patient visits.
Assist providers with examinations, procedures, and treatments as directed.
Ensure appropriate clinical equipment and supplies are available and properly maintained.
Maintain clean, organized, and appropriately stocked clinical areas.
Follow established procedures for cleaning, disinfection, and infection prevention.
May collect blood and other patient specimens as trained and authorized.
Properly identify, label, process, store, and prepare specimens for laboratory analysis.
Perform routine laboratory tests and other ancillary services within the scope of training and applicable regulations.
Maintain laboratory logs, equipment records, controls, and calibration documentation as required.
Report laboratory results to the provider and contact patients regarding results when specifically directed by the provider.
Ensure compliance with applicable requirements related to clinical equipment, laboratory testing, quality control, and safety.
Prepare and administer medications as directed by the provider and as permitted by applicable laws, regulations, certification, and organizational policies.
Provide patients with provider-directed information regarding medications, treatments, procedures, and follow-up instructions.
Document medications, treatments, and patient education accurately in the medical record.
Provide patient samples as directed by the provider and accurately document samples on the Sample Medication Log.
Utilize the electronic medical record and other clinical technology accurately and efficiently.
Connect with patients through DeepScribe and designated telehealth platforms as applicable.
Complete annual wellness visits and health risk assessment processes according to established policies and procedures.
Review pre-populated check-out sheets provided by the front desk and verify accuracy before uploading or finalizing documentation.
Complete required logs, reports, and clinical documentation in a timely manner.
Perform other duties and responsibilities as assigned by management or the provider.