Medical Assistant-Hybrid Naples Area

Spectrum Medical Partners•Naples, FL

7d•$19 - $22•Hybrid

About The Position

Psych Health Associates is seeking a detail-oriented and organized Medical Assistant to provide administrative and clinical support to Advanced Practice Registered Nurses (APRNs) delivering patient care in hospital and post-acute settings. The role supports provider efficiency through chart preparation, documentation assistance, appointment coordination, communication with facility staff, and follow-up on outstanding tasks. This is a hybrid role requiring travel to the Naples area one to two times per week. The position otherwise involves working remotely and requires reliable internet access, a private professional workspace, and consistent availability during scheduled working hours. The Medical Assistant must remain responsive to providers, facility staff, and leadership while protecting confidential patient information and complying with HIPAA requirements.

Requirements

At least one year of experience in a medical office, hospital, skilled nursing facility, or other healthcare setting.
Experience working with Electronic Medical Record (EMR) systems.
Strong organizational skills and attention to detail.
Excellent written and verbal communication skills.
Ability to manage multiple providers, schedules, and competing priorities.
Ability to work independently in a remote environment.
Proficiency with Microsoft Office, email, and electronic communication platforms.
Ability to maintain confidentiality and handle sensitive patient information.
Reliable internet access and a private, professional workspace.
Ability to travel to the Naples area one to two times per week.

Nice To Haves

Medical Assistant certification (CMA, RMA, or equivalent) is preferred.
Experience supporting APRNs, physicians, or other advanced practice providers.
Previous experience in behavioral health, post-acute care, skilled nursing facilities, or hospital-based services.
Familiarity with PointClickCare (PCC), Aarista, or similar EMR systems.
Experience with medical documentation, chart preparation, and provider scheduling.
Prior remote healthcare experience.

Responsibilities

Prepare and review patient charts before provider visits, ensuring relevant clinical information is available.
Review patient histories, medication lists, recent hospitalizations, and other pertinent documentation in the EMR.
Assist APRNs with documentation, note preparation, and administrative tasks to support timely completion of patient encounters.
Identify missing or incomplete documentation and follow up with providers as needed.
Support provider workflows to improve efficiency and continuity of patient care.
Coordinate and maintain patient schedules for assigned APRNs.
Communicate scheduling changes, patient updates, and provider availability to appropriate facility personnel.
Assist with coordinating follow-up appointments, referrals, and other patient care needs as directed by providers.
Monitor outstanding tasks and follow up to ensure timely completion.
Serve as a point of contact between APRNs and facility staff regarding scheduling, documentation, and patient care coordination.
Communicate professionally and promptly with nursing staff, facility administrators, and internal team members.
Assist with obtaining medical records, patient information, and other documentation needed for provider visits.
Support additional administrative and clinical coordination projects as assigned.
Enter information accurately and promptly into designated EMR systems.
Track incomplete notes, outstanding documentation, and provider follow-up items.
Maintain patient confidentiality and comply with HIPAA regulations and company policies.
Identify documentation discrepancies and communicate concerns to the appropriate provider or leadership team.
Perform documentation support activities within the Medical Assistant's authorized scope and company protocols.