Medical Assistant, Ophthalmology - Willing to Train!
About The Position
EyeCare Partners is hiring a Medical Assistant (Ophthalmic Technician) for McPeak Vision Partners in Bowling Green, Kentucky. The role supports ophthalmologists in delivering patient care by performing initial testing and assisting patients during their visits. Training is offered to candidates willing to learn. The position may involve travel to the office in Glasgow; mileage reimbursement and paid travel time are provided. The technician helps prepare patients for examinations, records patient information in the electronic medical record, performs eye assessments and diagnostic tests, and provides courteous service in person and by phone. The role also includes insurance verification and general office duties. The offices are open Monday through Friday, 7:30 a.m. to 4:30 p.m.; some earlier or later work may be needed. The employer notes a commitment to work over 40 hours when business needs require it and to work weekends when applicable.
Requirements
- High school diploma or GED.
- Favorable result on a background check.
- Basic computer skills and proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
- Strong customer service skills and a desire to learn and grow.
- At least one year of related experience and/or training, or an equivalent combination of education and experience.
- Ability to work over 40 hours when needed to meet business needs and weekends when applicable.
- Reliable transportation permitting travel to multiple work locations with minimal notice.
- Ability to interact courteously and professionally with employees at all levels.
- Ability to adapt to change, take initiative, and contribute to a positive, team-oriented, patient-focused work environment.
- Working knowledge of eye anatomy, diseases, symptoms, and ocular medications.
Nice To Haves
- Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred but not required.
Responsibilities
- Facilitate patient flow and assist the doctor with preliminary testing.
- Provide exceptional customer service during patient encounters, in person and by phone; greet patients promptly and professionally.
- Practice urgency with patients’ time and the doctor’s schedule.
- Verify medical and vision insurance and patient information.
- Interview patients, record medical history and current medications, and confirm the purpose of the visit.
- Record patient data in the electronic medical record (EMR).
- Check eye condition by observing pupils, muscles, visual acuity, and extraocular movements.
- Perform dilation, refraction, pressure checks, and diagnostic tests including visual fields, OCT, GDX, IOL master, autorefractor, and topography.
- Communicate effectively with patients, doctors, and managers, and answer inquiries by phone, email, and in person.
- Comply with company policies and procedures, including HIPAA.
- Perform general office duties and cleaning as assigned by the manager.
Benefits
- Medical, vision, dental, and life insurance
- 401(k) with employer matching
- Paid time off and paid holidays
- Paid maternity leave
- Optical education reimbursement
- Competitive base pay
- Mileage reimbursement and paid travel time for travel to the Glasgow office
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
