Medical Assistant

Vivent Health • Austin, TX

19d • Onsite

About The Position

The Medical Assistant is a key member of the medical team who supports high-quality, patient-centered care for people living with HIV and people at risk for HIV in a clinic setting. The role collaborates with an interdisciplinary health care team and contributes to a positive work environment. It calls for a compassionate, empathetic approach to serving a diverse patient population.

The position combines clinical and administrative support, including preparing patients for visits and procedures, documenting in electronic health records, collecting and processing specimens, administering medications and vaccines as directed, providing patient education, maintaining examination rooms, coordinating referrals, and supporting clinic operations. Employees must follow agency policies and may be asked to perform additional job-related tasks as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

• High school diploma.
• Minimum of 1–2 years of experience working as a medical assistant in a clinical setting.
• Certified Medical Assistant (CMA); Registered Medical Assistant (RMA) accepted in states where applicable.
• Basic Life Support (BLS) certificate.
• Excellent verbal and written communication skills for interacting with patients, healthcare providers, and other staff.
• Strong organizational skills and ability to manage multiple tasks and prioritize workload.
• Ability to remain calm and composed under pressure while maintaining professionalism and focus.

Nice To Haves

• HIV experience in a not-for-profit environment.

Responsibilities

• Greet and escort patients to examination rooms, ensuring a welcoming and comfortable experience.
• Take and record patients’ vital signs, including blood pressure, pulse, and temperature.
• Assist patients with medical history forms and update electronic health records with relevant information.
• Prepare patients for examinations and procedures and assist healthcare providers as needed.
• Perform phlebotomy and process specimens for laboratory testing, ensuring proper handling.
• Administer medications and vaccines as directed by healthcare providers and in accordance with established protocols and guidelines.
• Provide patients with instructions and educational materials related to their conditions, medications, and treatments.
• Maintain the cleanliness and organization of examination rooms and medical areas.
• Process patient referrals for specialty care and follow-up as needed to ensure quality specialty care is provided.
• Perform administrative tasks, including answering phone calls, ordering supplies, stocking examination rooms, filing medical records, and processing insurance forms.
• Participate in quality improvement initiatives to enhance care delivery.
• Adhere to agency policies, including confidentiality, the Employee Handbook, the Health Care Corporate Compliance Plan, Standards of Conduct, and applicable training and other policies.
• Perform additional job-related tasks as needed.

Benefits

• Generous paid time off, including 12 paid holidays.
• 401(k) with a 100% employer match up to 5%.
• 12 weeks of fully paid parental leave for benefits-eligible employees after one year.
• Employer-subsidized medical, dental, vision, and gender-affirming care.
• Tuition reimbursement and licensure assistance.
• Public Student Loan Forgiveness eligibility for qualifying employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED