Medical Assistant Per Diem Smyrna, DE

GoHealth Urgent Care•Smyrna, DE

1d•Onsite

About The Position

ChristianaCare, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, are operating urgent care centers across the Connecticut area. At ChristianaCare -GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. We would love for you to become a member of our team! This position offers monthly incentive pay based on performance metrics. Hourly rate starts at $19.50/hr and is based on years of experience. Ongoing referral bonus opportunities. Hands on, immersive training & coaching program with classroom and shadowing days alongside peers. Onsite Managers who are passionate about supporting team members and their growth.

Requirements

High School Diploma required
Graduate of a Medical Assisting Program required
Medical Assistant experience preferred
Front Desk experience preferred
Basic Life Support (BLS) required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA).
One of the following certifications is required at the time of hire: CCMA- Certified Clinical Medical Assistant (verified through NHA, National HealthCareer Association), CMA - Certified Health Professionals (verified through CHP, Certified Health Professionals), CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant), CMA - AAH American Allied Health, RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists), NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing), NRCMA- Nationally Registered Medical Assistant (verified through the NAHP, National Association for Health Professionals), ARMA - American Registry of Medical Assistants
Additionally, CPOE certification for order entry is required within two weeks of the start date.
In lieu of an approved MA Certification, we will also accept the following certifications at the time of hire: Graduate of an Accredited School of Nursing or LPN or RN, EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)
Basic Medical Assistant duties
Ability to type quickly, basic computer knowledge
Proficient in Microsoft Word and Excel
Detail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals
Exceptional written and verbal communication skills
Able to interact and treat all persons with fairness, respect and sensitivity to cultural/social difference

Responsibilities

Assists in examination and treatment of patients under the direction of an urgent care provider.
Manages the check-in and registration process, interview patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts.
Draws and collects blood samples from patients and prepares specimens for laboratory analysis.
Prepares treatment rooms for examination of patients.
Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.
Process co-pays and schedule patient appointments for assigned centers.
Coordinate provider referrals to assigned Specialist.
Answer patient questions regarding their care and keep them informed of their status.
Inform technical staff of patient flow.
Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit
Perform preliminary physical tests (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to the provider as needed.
Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to providers.
Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed.
Responsible for completing order sheets to maintain supply inventory levels; regularly checking expiration dates on supplies.
Responsible for maintenance of medical records and scanning charts to patient files.
Answer phone calls, collect and sort daily incoming and outgoing postal correspondence
Ensure reception is well maintained
Conduct courtesy callbacks for patient follow-up.
Perform opening and closing duties, which include cashing out, end-of-day communication, and securing the building.
Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
All other duties as assigned.