Medical Assistant

Cerebrocare • Clearlake, CA

2d • $17 - $22

About The Position

The Medical Assistant supports clinical and administrative operations in a neurology clinic by assisting providers with patient care, examinations, and diagnostic workflows. The role helps ensure efficient patient flow, accurate documentation, and a positive patient experience while maintaining clinical and safety standards.

The position includes rooming patients, taking vital signs, documenting histories and medications in the EHR, assisting with neurological examinations and procedures, preparing rooms and supplies, and supporting diagnostic services such as EEG preparation and coordination. Administrative work includes scheduling, intake forms, insurance verification, referrals, follow-ups, and maintaining HIPAA-compliant clinical records.

The Medical Assistant provides compassionate care, maintains organized clinical areas, follows safety and infection-control procedures, and collaborates with providers, front desk staff, and clinic leadership. Us Neuro specializes in traumatic brain injuries, concussions, and related neurological conditions, using multidisciplinary care and individualized treatment plans.

Requirements

• High school diploma or equivalent.
• Strong communication, organizational, and multitasking skills.
• Proficiency with EHR systems and basic computer skills.
• Patient-centered approach and strong bedside manner.
• Attention to detail and accuracy in documentation.
• Ability to work in a fast-paced clinical environment.
• Team-oriented approach and strong problem-solving skills.

Nice To Haves

• Medical Assistant certification, such as CMA, RMA, or equivalent.
• Prior experience in a medical office or outpatient clinic.
• Experience in neurology, specialty clinics, or diagnostic settings.
• Familiarity with EEG workflows or neurological terminology.

Responsibilities

• Room patients and obtain vital signs, including blood pressure, pulse, weight, and height.
• Document patient histories, symptoms, and medications in the EHR.
• Assist providers during neurological examinations and procedures as needed.
• Prepare examination rooms, equipment, and supplies.
• Support diagnostic services, including EEG preparation support, patient instructions, and coordination with EEG technicians.
• Schedule and confirm patient appointments.
• Handle intake forms, insurance verification, and patient documentation.
• Coordinate referrals, follow-ups, and diagnostic testing orders.
• Maintain accurate and timely clinical records in compliance with HIPAA.
• Provide professional, compassionate patient care.
• Maintain cleanliness and organization of clinical areas.
• Follow clinic policies, safety procedures, and infection-control protocols.
• Collaborate with providers, front desk staff, and clinic leadership.

Benefits

• Medical, dental, and vision coverage
• 401(k) plan
• Paid time off
• Paid holidays
• Room for growth
• Direct employee status with Cortex TBI
• Compensation commensurate with experience, qualifications, and clinical responsibilities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED