Medical Assistant - East Providence

Brown Health Medical Group•East Providence, RI
•Onsite

About The Position

The Medical Assistant assists physicians in providing high-quality patient care and demonstrates strong customer service to patients and the practice. Employees are expected to model Brown University Health’s values of Compassion, Accountability, Respect, and Excellence, and its core Success Factors: Instill Trust and Value Differences, Patient and Community Focus, and Collaborate. The position is based at 375 Wampanoag Trail, East Providence, Rhode Island. The schedule is 8:30 a.m. to 5:00 p.m., with eight hours daily, on the day shift. Driving is not required.

Requirements

  • High school graduate or equivalent.
  • Able to read, write, and speak English.
  • Basic Life Support certification required.

Nice To Haves

  • Completion of a medical assistant certification preferred.

Responsibilities

  • Assist with direct patient care procedures and related tasks, including lab tracking and data entry, document management, obtaining patient histories and vital signs, verifying medication lists, preparing charts, and pre-visit planning.
  • Perform routine specialized procedures such as EKGs, rapid strep tests, urine dips, spirometry, and nebulizer treatments.
  • Administer injections, including vaccines and medications.
  • Educate and advise patients on specified medical issues within established parameters.
  • Schedule, coordinate, and track STAT patient referrals and pre-authorizations.
  • Work quality reports to close gaps in care and maintain consistent quality scores.
  • Maintain stock levels of medicines and medical supplies as needed.
  • Monitor and audit vaccine refrigeration temperature in accordance with Department of Health regulations.
  • Practice safety, environmental, and infection-control methods.
  • Comply with OSHA and Department of Health standards.
  • Comply with federal and local confidentiality laws, including HIPAA, and ensure patient privacy.
  • Follow Brown Health Medical Group Primary Care guidelines for protecting patients’ demographic, clinical, and financial information.
  • Provide superior customer service and outstanding patient care.
  • Attend meetings and workshops related to the position and office workflows.
  • Perform other miscellaneous job-related duties as assigned.
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