Medical Assistant (Per-diem) Winter Garden,FL

PM Pediatrics•Winter Garden, FL

About The Position

The Medical Assistant supports departmental functions aligned with PM Pediatrics’ mission, vision, and goals. In a pediatric urgent care setting, the Medical Assistant provides primary patient care based on individual patient needs and within their scope of practice, under the direct supervision of a physician. The role also provides clinical and administrative support to providers, patients, and office operations, while maintaining effective working relationships with patients and families, physicians, employees, volunteers, and vendors.

Requirements

  • High school diploma or GED.
  • Prior experience and/or education as a Medical Assistant.
  • Knowledge of EKG placement and processing in children.
  • Ability to obtain laboratory tests via nasal swab and venipuncture.
  • Professional and friendly demeanor.
  • Strong communication and organizational skills.
  • Ability to multitask in a fast-paced environment.
  • Comfort with computers and Microsoft Office Suite.
  • Willingness to learn medical software.

Nice To Haves

  • Prior pediatric experience.
  • Experience with medical records.
  • Venipuncture experience.

Responsibilities

  • Provide clinical and administrative support for providers, patients, and office operations.
  • Greet and register patients as they arrive.
  • Obtain medical histories, vital signs, and patient intake information.
  • Prepare patients for X-rays.
  • Perform and document routine laboratory tests, such as throat and urine cultures.
  • Irrigate and assist with wounds.
  • Assist with quality-control testing in the laboratory.
  • Assist with patient care within the scope of practice as part of the patient care team.
  • Keep exam rooms and front reception stocked with adequate supplies.
  • Maintain order and cleanliness in the waiting room.
  • Follow standard safety practices and precautions.
  • Respond to patients in distress and notify the medical team, including the nurse, urgent care technician, and physician.
  • Follow policies and procedures, and report needed changes to the management team.
  • Maintain patient confidentiality and protect patient care information.
  • Take ownership of challenging requests and explore opportunities to add value to job accomplishments.
  • Assist patients with complaints and take an active role in service recovery when needed.
  • Perform other duties as needed, including applying splints and assisting nurses or providers with medical procedures.
  • Provide exceptional customer service.
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