Medical Assistant (Per-diem) Mandarin, FL

PM Pediatrics • Mandarin, FL

2d

About The Position

The Medical Assistant provides clinical and administrative support for providers, patients, and office operations at PM Pediatrics. In a pediatric urgent care setting, the role assists with primary patient care based on individual patient needs and within the Medical Assistant’s scope of practice, under the physician’s direct supervision. The position maintains effective working relationships with patients and families, physicians, employees, volunteers, and vendors.

The Medical Assistant supports patient intake and care, performs routine clinical tasks and laboratory procedures, helps maintain exam rooms and reception areas, and responds to patient emergencies. The role also follows organizational policies and procedures, protects confidential patient information, and contributes to service recovery and an exceptional customer experience. Other duties may include applying splints and assisting nurses or providers with medical procedures.

Requirements

• High school diploma or GED.
• Prior experience and/or education as a Medical Assistant.
• Knowledge of EKG placement and processing in children.
• Ability to obtain laboratory tests via nasal swab and venipuncture.
• Professional and friendly demeanor.
• Strong communication and organizational skills.
• Prior pediatric experience.
• Ability to multitask in a fast-paced environment.
• Comfort with computers and Microsoft Office Suite.
• Willingness to learn medical software.

Nice To Haves

• Venipuncture experience is preferred.
• Experience with medical records is preferred.

Responsibilities

• Provide clinical and administrative support for providers, patients, and office operations.
• Greet and register patients as they arrive.
• Obtain medical histories and patient vital signs, and perform patient intake.
• Prepare patients for X-rays.
• Perform and document routine laboratory tests, such as throat and urine cultures.
• Irrigate and assist with wounds.
• Assist with laboratory quality-control testing.
• Assist with patient care within the scope of practice as part of the patient care team.
• Keep exam rooms and front reception stocked with adequate supplies.
• Maintain order and cleanliness in the waiting room.
• Practice standard safety practices and precautions.
• Respond to patients in distress and notify the medical team, including the nurse, urgent care technician, and physician.
• Follow policies and procedures, and report needed changes to the management team.
• Protect patient confidence and keep patient care information confidential.
• Take ownership of new and challenging requests and explore opportunities to add value to job accomplishments.
• Assist patients with complaints and take an active role in service recovery when needed.
• Perform other duties as needed, including applying splints and assisting nurses or providers with medical procedures.
• Provide exceptional customer service.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED