Medical Assistant- 8-4 shift, Monday-Friday

GoHealth Urgent Care - UCSF Health•Johnstown, PA

About The Position

In a collaborative manner, the Medical Assistant supports medical providers, radiologic technologists, and patients through patient care management, organization, and communication. The role completes tasks accurately, with high quality, and in a timely manner, contributing to the company’s goal of delivering accessible, quality urgent care and an effortless patient experience. The position works an 8 a.m.–4 p.m. shift, Monday through Friday. The minimum hourly rate starts at $17 and is commensurate with experience. Monthly incentive pay is available based on performance metrics, and eligible applicants may receive a sign-on bonus of up to $2,000.

Requirements

High school diploma.
Graduate of a medical assisting program.
Basic Life Support (BLS) certification at the time of hire, obtained through the American Red Cross or American Heart Association.
At the time of hire, hold one of the listed certifications: CCMA verified through NHA; CMA verified through AAMA; RMA verified through AMT; NCMA verified through NCCT; or NRCMA verified through the National Association for Health Professionals.
In lieu of an approved medical assistant certification, hold one of the accepted qualifications at the time of hire: graduate of an accredited school of nursing, LPN, RN, EMT verified through the National Registry of Emergency Medical Technicians, or CNA.
Knowledge of medical office management systems and procedures.
Excellent time-management skills and ability to multitask and prioritize work.
Social perceptiveness and a service-oriented approach.
Excellent written and verbal communication skills.
Strong organizational and planning skills.
Proficiency in MS Office and patient management software.

Nice To Haves

Medical Assistant experience.
Front Desk experience.

Responsibilities

Register patients, obtain required paperwork and insurance documentation, and verify insurance and patient eligibility.
Process copayments and schedule patient appointments for the assigned center.
Coordinate provider referrals to assigned specialists.
Answer patient questions about their care and keep patients informed of their status.
Inform technical staff about patient flow.
Prepare patients for examination by verifying patient information, recording medical history, and confirming the purpose of the visit.
Perform preliminary physical tests, including blood pressure, weight, and temperature measurements, and escalate critical cases to a provider as needed.
Conduct point-of-care tests as needed, such as flu, strep, urinalysis, ECG, and HCG tests, and provide patient information to the provider.
Stock supplies and maintain exam rooms, the front desk, and the reception area; ensure providers have needed medical supplies.
Complete order sheets to maintain supply inventory levels and regularly check supply expiration dates.
Maintain medical records and scan charts into patient files.
Answer phone calls and collect and sort daily incoming and outgoing postal correspondence.
Keep the reception area well maintained.
Conduct courtesy follow-up calls to patients.
Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
Follow operating instructions to perform and document daily equipment controls and calibration; maintain equipment quality assurance and quality control logs.
Troubleshoot equipment breakdowns, perform preventive maintenance, and submit repair tickets as needed.
Perform other duties as assigned.