Medical Assistant for Student Health

Canisius University•Buffalo, NY

1d•Onsite

About The Position

The Medical Assistant in Student Health is part of a dynamic health care team that works to provide a warm, welcoming, efficient and high-quality experience in Student Health. The individual will be cross trained in both the administrative duties of the front desk operations and the clinical duties associated with patient care. A strong knowledge of federal and state laws related to protected health information and the ability to maintain strict confidentiality is essential. The individual must be detailed oriented, demonstrate consistent accuracy and be able to perform duties with frequent interruptions. The MA must be comfortable working in an environment with exposure to communicable and infectious disease, medical emergencies, uncontrolled situations and unpleasant sights, sounds and smells. This is a modified full-time position (37.5 hours per week, 10 month August -May). This position reports to the Director of the Student Health Center.

Requirements

Strict observances of confidentiality, strong decision making ability, accuracy and follow through.
Professional, calm-caring demeanor to effectively communicate with both internal and external constituencies.
The ability to function independently and cooperatively within a team and manage multiple activities and difficult situations.
1 year medical office experience preferred but not required.
Pre-health gap year students encouraged to apply
Strong knowledge of medical terminology
Previous experience with electronic medical records (EMR) preferred
Computer proficiency with Microsoft Word, Excel, PowerPoint and the ability to learn additional programs.
Strong word processing skills with ability to type complex documents, letters, and reports.
Professional demeanor and strong verbal and written communication skills to effectively communicate with both internal and external constituencies.
Strong interpersonal skills: ability to work well within a team environment and independently.
CPR and First Aid Certification

Nice To Haves

1 year medical office experience
Previous experience with electronic medical records (EMR)

Responsibilities

Follow all department procedures for handling medical emergencies and urgent care needs.
Answer phone calls with a warm and welcoming greeting, properly route calls, greet students, parents, faculty, staff and visitors in Student Health in a warm and welcoming manner. Ensure a safe and comfortable experience.
Schedule patient appointments.
Ensure that the waiting room is ready for student access each morning and cleaned at the end of each day.
Maintain the department calendar to ensure that all staff have up-to-date schedules for department events, operations, programs etc. to ensure smooth department operations.
Record Stericycle pick-up dates on department calendar and notifies appropriate staff to prepare for pick up as indicated.
Review record release requests and prepare records for review by the Director. Ensure proper release and mailing of records after approval.
Order supplies for office and clinic, maintaining an inventory of department supplies and equipment and expiration dates. Ensure expired medicines and supplies are pulled from stock.
Review health forms for compliance with PHL 2165 and 2167 and college physical examination requirement closely with attention to detail.
Run reports for New York State Immunization Audits. Review and prepare immunization records prior to New York State Health Department Audit. Retrieve immunization records from NYSIIS and CIR.
Ensure that all files are locked and secured at the end of the day or when the office is closed for meetings etc.
Attend staff meetings, continuing education programs; participate in student orientation and other campus activities. Attend admissions events: Open Houses and Accepted Student Days, approx. 1-2 weekend days per semester.
Maintain a safe work environment. Respond to the safety and security needs of patients. Follows all safety, HIPPA, OSHA, and NYS Department of Health guidelines. Respond to fire practice and emergency drills as per policy.
Perform other duties as assigned.
Admit and accompany patients into the treatment room and prepare patients for office visits
Obtain and record vital signs (BP, height, weight, pulse ox, temperature)
Obtain basic medical history and reason for clinic visit from patient
Prepare patient for the examination
Assist provider with examination when requested
Confirm patient allergies and data-enters new allergies into the electronic medical record.
Use safe patient management techniques to transfer patients onto the examination table or from surface to surface as appropriate, necessary or as directed by a provider.
Collect laboratory samples for point of care testing. Run point of care test on site, report results to the medical provider.
Prepare exam rooms for patient care; stock paper and medical supplies; ensure that proper instruments and care kits are appropriately set up for procedures.
Responsible for following all infection control policies and guidance regarding patient care, transport of contagious patients, proper employment of universal precautions, and sanitizing of examination rooms post-discharge of patients. Maintains infection control standards and practices safe disposal of products contaminated by body fluids or hazardous medical waste to provide a safe environment.