Medical Assistant - Cardiology

Summit Health CityMD•Wethersfield, CT

About The Position

The Medical Assistant (MA) supports physicians, physician assistants, and nurse practitioners with clerical duties, patient flow, patient care, and procedures. The role includes preparing examination rooms and patient-visit information; escorting patients; taking and documenting vital signs; updating medication and allergy information in the electronic health record (EHR); and assisting with orders, referrals, appointments, prescriptions, and care transitions. The MA also provides scribing services and maintains supplies and department-specific equipment. The position requires patient-centered communication and care that respects patients’ age, cultural, spiritual, and developmental needs. The MA follows scope-of-practice and safety requirements, including universal precautions, and communicates issues promptly to a supervisor or manager. Travel to satellite locations may be required.

Requirements

High school diploma or GED.
Graduation from an accredited Medical Assistant program.
Ability to communicate in English, both orally and in writing.
Ability to organize and perform multiple tasks in a timely manner.
Basic proficiency in computer use.
Ability to commute to satellite offices as needed.

Nice To Haves

Basic Life Support (BLS) certification.

Responsibilities

Prepare examination rooms and pertinent information for patient visits, escort patients into rooms, and clean rooms after examinations.
Maintain efficient patient flow and ensure proper preparation for patient visits.
Communicate and provide care consistent with patients’ age, cultural, spiritual, and developmental needs.
Answer telephone calls appropriately, direct calls, and take accurate messages.
Schedule appointments accurately according to departmental guidelines.
Stock examination rooms and assist with ordering and maintaining supplies.
Reconcile encounters daily and accurately according to policy guidelines.
Communicate problems, concerns, or issues to the supervisor and/or manager promptly and appropriately.
Work within the scope of practice.
Accurately obtain and document vital signs, including blood pressure, temperature, pulse, height, and weight, as required.
Document appropriately in the EHR; review and update medication lists and document allergies.
Follow prescription control and prescription refill procedures.
Use EHR tasking appropriately and promptly.
Enter orders and schedule appointments in the Practice Management System (PMS) and EHR.
Provide referrals and/or consultation orders appropriately and in a timely manner in the PMS and EHR.
Follow universal safety precautions when administering medications and disposing of medical waste.
Maintain proficiency with department-specific equipment, troubleshoot issues, and promptly report malfunctions.
Facilitate transitions of care to an urgent care center or hospital.
Demonstrate flexibility with various work schedules.
Provide scribing services.
Perform other assigned duties and recognize and perform duties that need to be done even if not directly assigned.
Travel to satellite locations as needed.