Medical Assistant Spanish Bilingual (FUOP)

Casa Esperanza•Boston, MA

4h•$22 - $25•Onsite

About The Position

Casa Esperanza, Inc. is seeking a compassionate and detail-oriented Medical Assistant to support our Psychiatric Nurse Practitioner in delivering high-quality mental health care. The ideal candidate will have experience in behavioral health or medical settings, strong organizational skills, and a commitment to serving diverse communities.

Requirements

Minimum High School Diploma or equivalent required
At least 1-2 years of experience in a clinical or mental health setting.
Bilingual Spanish/English required
Current and valid Massachusetts driver’s license and a proven record of safe driving
Experience with homelessness, mental illness, domestic violence
Proficiency in using electronic health record (EHR) systems and Microsoft Office Suite.
Experience with ZOOM or other virtual platform
Strong verbal and written communication skills in English
Knowledge of community/recovery resources
Ability to work both as a team member and independently
Understanding of relapse prevention and harm reduction techniques
Strong interpersonal skills
Strong communication and technical skills
Crisis management skills
Must be able to effectively use computer programs, including web-based database systems
Valid Massachusetts Driver’s License
Ability to meet the physical and training requirements of the position.

Nice To Haves

Phlebotomy Certified is preferable

Responsibilities

Assist the Psychiatric Nurse Practitioner in day-to-day clinical operations, including preparing patients for consultations and documenting medical histories.
Schedule, confirm, and manage appointments to ensure efficient clinic workflows.
Perform basic clinical tasks such as measuring and recording vital signs, updating electronic health records (EHR), and ensuring accurate patient documentation.
Facilitate communication between patients and the Psychiatric Nurse Practitioner, answering questions and providing instructions for follow-up care.
Ensure that examination rooms are stocked, sanitized, and ready for patient use.
Coordinate with other team members to manage prescription refills, medication tracking, and lab result follow-ups.
Assist with administrative tasks, including data entry, maintaining patient files, and generating reports as needed.
Maintain compliance with Casa Esperanza, Inc.’s policies, local regulations, and HIPAA requirements to protect patient privacy.
Support culturally sensitive care by communicating with patients in their preferred language and accommodating cultural needs (bilingual in Spanish is strongly preferred).

Benefits

Sign-on bonus: $5,000 (Paid 50% at hire and 50% at 6 months from start.)
401(k) Retirement Plan: All eligible employees may elect to participate after 1 year of service. Casa Esperanza, Inc. will match a contribution of up to 6% of your annual salary
Holiday Pay (12 days per year + 1 floating holiday)
Paid Time Off (PTO) - 18 days year one, 20.5 days at year two, 23 days at year five
Sick Pay - 10 paid days per year
Long- / Short-Term Disability
Paid by Company Life Insurance
Health Insurance (Medical, Dental, Vision)
Health Reimbursement Arrangement (HRA)
FSA/DCA (Flexible Spending Account & Dependent Care)
ComPsych Guidance Resources - EAP
Educational Opportunities
Tuition Remission
Employee Ticket at Work (Discounts for Entertainment, travel, movies; etc.)
Career Advancement Opportunities
Increased Salary for Credentials