Medical Assistant - Full Time - Family Practice

NOMS Healthcare•Westlake, OH

7d•Onsite

About The Position

NOMS Healthcare is a physician-owned and physician-led organization focused on providing high-quality patient care and improving the healthcare landscape in Northern Ohio. We are committed to our core values of being patient-centered, providing high-quality service, teamwork, focusing on the communities we serve, and building trust. As a Medical Assistant, you will embody these values daily by assisting patients, providing excellent care, collaborating with a strong team, and contributing to community engagement. This role involves assisting providers with patient care, managing patient charts, scheduling appointments, and supporting in-office procedures. The ideal candidate will project a positive image for the medical office.

Requirements

High School Diploma Required
Certified or Registered Medical Assistant certification required (CMA/ RMA/ ABR-OE)
Minimum of one-year work experience in a public contact job
Knowledge of the health care field
Knowledge of information that must be conveyed to patients and their families
Skill in performing tasks correctly
Skill in tact and diplomacy in interpersonal interactions
Skill in understanding patient education needs and effectively sharing information with patients and their families
Skill in identifying equipment problems and correcting or notifying supervisor
Ability to be flexible and handle changing priorities
Ability to communicate clearly
Ability to project a pleasant and professional image
Ability to plan, prioritize and complete delegated tasks
Ability to demonstrate compassion and caring for others
Ability to apply written instructions and standardized work practices
Ability to establish and maintain effective relationships with physicians, co-workers, patients and patient’s families

Nice To Haves

Graduate of medical assisting program preferred
Preferable experience in a medical office environment

Responsibilities

Comply with all HIPAA and OSHA regulations and policies.
Check schedules and organize patient flow.
Accompany patients to exam/procedure rooms.
Assist patients with walking, transfers, dressing, collecting specimens, and preparing for exams.
Collect patient history and perform screenings per provider guidelines.
Assist physicians/nurses with various procedures.
Chart patient information.
Relay instructions to patients/families.
Answer calls and provide pertinent information.
Send/receive patient medical records.
Obtain lab/x-ray reports, hospital notes, and referral information.
Complete forms and requisitions.
Schedule appointments.
Verify insurance coverage and patient demographics.
Manage charts to ensure information is complete and filed appropriately.
Set up instruments and equipment according to department protocol.
Clean exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control.
Clean sterilizer according to scheduled maintenance and keep appropriate records.
Order, sort, and store supplies.
Restock exam/procedure rooms.
Respect and promote patient rights.
Respond appropriately to emergency codes.
Share problems relating to patients and/or staff with immediate supervisors.
Perform other duties as assigned.