Medical Assistant - Temporary

Neighborhood Healthcare•Poway, CA

About The Position

The Medical Assistant supports providers, advanced providers, and registered nurses in delivering patient-centered care in a dynamic, fast-paced team environment. The role communicates with patients and performs clinical services to support high-quality care. Temporary assignments are expected to last 3–6 months to cover leaves of absence. The position provides direct patient care, supports provider workflows, and completes clinical administration. It may support women’s health, pediatrics, and general medicine teams as needed. The Medical Assistant must follow safety, infection-control, privacy, and organizational compliance procedures.

Requirements

High school diploma or GED.
Valid Medical Assistant Certificate from an accredited program.
Current Basic Life Support (BLS) certification from an American Heart Association-approved source upon hire, maintained as a condition of employment. The course must include an in-person, hands-on skills check with a certified instructor; online-only courses without a live skills check do not qualify.
Familiarity with medical procedures and terminology.
Intermediate computer and data-entry skills.
Sound judgment to anticipate the needs of patients and providers.
Flexibility in response to changing priorities and time-sensitive deadlines.
Ability to use emotional and cultural intelligence in patient communication and care.
Compassion toward patients and team members.
Ability to manage multiple tasks simultaneously and work both as part of a team and independently.
Ability to handle highly confidential information professionally and ethically.
Ability to meet the position’s physical requirements, including frequent lifting or carrying up to 15 pounds, occasional lifting or carrying up to 25–30 pounds, frequent standing and walking, frequent bending, reaching, and stooping, occasional kneeling or squatting, fine motor work, patient assistance, and pushing or pulling equipment.

Nice To Haves

One year of medical assistant experience.
Bilingual English/Spanish.
Experience with an electronic health records system.

Responsibilities

Communicate with patients and perform clinical care services.
Take patient vital signs and obtain intake information.
Perform clinical procedures, including blood draws, vaccinations, nebulizer treatments, ear lavages, and EKGs.
Discuss patient needs and provide education and resources directly to patients.
Keep examination rooms stocked, clean, and prepared for examinations and procedures.
Coordinate provider workflows to support efficient patient care.
Ensure providers have pertinent information for patient visits, including diagnostic images, laboratory results, and required screenings.
Assist providers and care teams in women’s health, pediatrics, and general medicine departments as needed.
Use electronic health records to order, process, and document clinical treatment plans as directed by providers.
Convey information to patients by telephone or email under the direction of a provider or Registered Nurse.
Provide requested documents to patients after reviewing them for completeness, accuracy, and provider execution.
Complete ongoing and annual training required for position compliance.
Follow safety procedures, report injuries and unsafe conditions, use appropriate body mechanics, and follow infection-control procedures, including blood-borne pathogen protocols.
Maintain the privacy of patient, employee, and volunteer information and access it only as needed for business purposes.
Comply with corporate integrity and security obligations and report unethical, fraudulent, or unlawful behavior or activity.