About The Position

Terros Health is hiring a Medical Assistant for a 90-day limited-term assignment at its 27th Avenue Health Center in Phoenix, Arizona. The center provides integrated primary care and mental health services. The role is performed at one location and does not require travel to other Terros Health centers. The schedule is either four 10-hour shifts or five 8-hour shifts, during the day. Compensation is $17.87–$22.00 per hour, depending on experience; additional language differential pay is available for specified languages. This position provides medical assistant services to patients and supports coordination between medical, behavioral health, and specialty care teams.

Requirements

  • Medical Assistant diploma and/or certificate.
  • Excellent communication skills.
  • Excellent interpersonal skills in person and by phone, with a high level of professionalism.
  • Must have a valid Arizona Fingerprint Clearance Card or apply for a Level 1 Arizona Fingerprint Clearance Card within seven working days of assuming the role.
  • Must pass a drug screen and TB test.

Nice To Haves

  • NextGen electronic medical record experience is preferred.
  • On-site primary care experience is a plus.
  • Additional language skills in Spanish, Vietnamese, Korean, Arabic, Farsi, Swahili, or ASL qualify for differential pay.

Responsibilities

  • Prepare patients for examinations, take medical histories, assist physicians during examinations, and explain medical procedures to patients.
  • Coordinate client information with behavioral health and other specialty care offices.
  • Follow up on calls from pharmacies, clients, staff, and other parties, and coordinate responses after consulting medical staff.
  • Answer phones, schedule appointments, greet patients, and create correspondence as needed.
  • Perform general office clerical duties as needed.
  • Follow up promptly on client requests by phone or letter at the direction of medical practitioners, and coordinate with involved parties on behalf of clients as appropriate.
  • Update patient files, schedule medical tests, and arrange hospital admissions.
  • Follow up on missed medical appointments to help re-engage patients.
  • Seek appropriate clinical supervision to support effective services.
  • Establish patient documentation, applications, and forms in accordance with agency guidelines, audit tools, professional practices, and state licensing regulations.
  • Complete client documentation within established guidelines, including progress notes and medical intake paperwork on the date of service.
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