Medical Assistant

NTO Physician Partners PLLC•Grapevine, TX

About The Position

The Medical Assistant supports physicians and clinical staff in providing musculoskeletal care in an orthopedic environment. The role involves preparing patients for examinations, assisting with orthopedic procedures, maintaining accurate electronic medical records, facilitating patient flow, coordinating appointments, and providing pre- and post-visit education. The position requires strong communication and organizational skills and the ability to manage varied responsibilities in a fast-paced setting. The employee may be required to travel occasionally; positions that float require frequent travel. The work environment is typical of a physician’s office, with possible exposure to infectious diseases, bodily fluids, moving mechanical parts, fumes or airborne particles, and toxic or caustic chemicals.

Requirements

High school diploma or equivalent.
Current CPR certification (CPR or BLS).
Proficiency in electronic health record or electronic medical record systems.
Ability to communicate clearly and concisely in written and verbal communications.
Strong organizational skills and attention to detail.
Ability to understand and carry out written, oral, or diagram-based instructions.
Problem-solving and critical-thinking ability.
Working knowledge of HIPAA and safety guidelines.
Ability to interact effectively with patients and families.
Ability to travel between multiple site locations when applicable.
Adequate hearing, speaking, and vision to perform job duties, including communicating in person and by telephone and reading printed and computer-screen information.
Frequent lifting and carrying of items weighing up to 30 pounds unassisted, including assisting patients when required; sufficient manual dexterity to perform healthcare services; frequent bending, reaching, repetitive hand movements, standing, walking, squatting, and sitting; and some heavy lifting, pushing, and pulling.

Nice To Haves

Medical Assistant certification (CMA, RMA, or CCMA) or completion of an accredited Medical Assistant program.
Two years of orthopedic experience.
Three years of medical office experience.
Proficiency in electronic medical records.
Strong knowledge of orthopedic terminology.
Strong knowledge of orthopedic surgical and diagnostic procedures.

Responsibilities

Prepare patients for visits, including escorting them to examination or X-ray rooms, providing gowns or drapes, and helping position them for examinations or treatment.
Interview patients and record medical histories; order X-rays when directed by a provider or protocol.
Assist healthcare providers during examinations as directed.
Perform duties such as dressing changes, taking vital signs, drawing blood, applying or removing casts and splints, removing sutures or staples, preparing laboratory test requests, and preparing specimens for pickup according to protocol.
Prepare and order medication prescriptions and orders for X-rays, rehabilitation, durable medical equipment, and other services as directed by providers.
Complete documentation in the EMR, update patient health histories, enter data, and scan correspondence and other documents as directed; update patient histories within 24 hours of visits.
Receive test results and medical clearances, route them for provider signature, and scan them into the EMR.
Schedule appointments, tests, procedures, and surgeries according to scheduling protocols.
Ensure patients have follow-up appointments for test results, postoperative care, and other needs.
Respond to patient phone calls as directed, make follow-up calls, and document communications in the EMR.
Prepare, stock, and clean examination rooms; dispose of contaminated supplies according to protocol.
Clean and sterilize medical instruments and equipment.
Prepare disability and other forms for provider signature.
Monitor inventory and order medical supplies.
Travel between locations when required, including frequent travel for floating positions.
Perform other duties assigned by providers, RNs, and managers.