Medical Assistant

The Alcoholic Rehabilitation Services of Hawaii•Kaneohe, HI

About The Position

The Per Diem Medical Assistant carries out direct therapeutic interactions with patients in accordance with Hina Mauka policies and procedures. The position is clinically supervised by a registered nurse and administratively coordinated by the medical department supervisor. These interactions provide education, direction, and support intended to improve patients’ functioning and lessen the effects of serious mental illness. The Medical Assistant also shares responsibility for patient safety and well-being and protects the confidentiality of patients and their records under applicable federal regulations. The role consults and collaborates with nurses and physicians on patient care and receives clinical direction.

Requirements

  • Current CPR and first aid certification.
  • Ability to work with and relate to patients with substance abuse disorders, including patients with dual diagnoses or co-morbid conditions, and comfort working with legally encumbered populations.
  • Ability to respond calmly and efficiently to stressful situations using crisis management skills.
  • Ability to stay organized, maintain accurate and concise records, and document in electronic and physical charts.
  • Ability to work with medical and non-medical personnel in a supervisory capacity.

Nice To Haves

  • Current Medical Assistant certification is preferred.
  • CNA/NA candidates and nursing or pre-medical students with clinical experience are welcome.
  • Valid driver’s license with a clean abstract is preferred.

Responsibilities

  • Monitor patients taking medication and maintain the Medication Log.
  • Document information in patient charts and electronic records.
  • Maintain patient records in accordance with Hina Mauka policies and procedures, applicable state and federal laws (including CFR 42 and HIPAA), licensing and accreditation standards, and contract stipulations.
  • Consult with and report patient conditions and needs for medical attention to the RN/APRN or Medical Director.
  • Arrange transportation for emergency medical care as directed by medical staff.
  • Escort patients to exam rooms, interview patients, measure vital signs, and document information in patient charts.
  • Set up telehealth clinics for physicians and other outside appointments.
  • Ensure related reports, laboratory results, and other information are filed and available in patient medical records before appointments.
  • Keep exam rooms stocked with adequate medical supplies.
  • Take telephone messages and provide feedback and answers to patients, physicians, pharmacies, and insurers.
  • Coordinate patient care with outside offices.
  • Perform other related duties as assigned by the RN and medical department supervisor.
  • Provide emergency transportation if necessary.

Benefits

  • Paid time off, with 22 days in the first year and increases over length of employment.
  • Paid time off for 15 annual holidays.
  • Health insurance options through HMSA or Kaiser for employees working 20 or more hours per week, including prescription drug coverage and vision.
  • Dental insurance through HDS.
  • Supplemental insurance plans through AFLAC.
  • Employee Assistance Program through Work Life Hawaii at no cost to the employee.
  • Support for work-related workshops.
  • 403(b) retirement plan with employee pre-tax contributions.
  • Group life insurance at no cost to the employee.
  • Family and medical leave.
  • Workers’ compensation.
  • TDI.
  • Bereavement leave.
  • Supplemental pay for jury duty.
  • Free onsite parking.
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