Medical Assistant-Full Time-Morrisville, NC

PM Pediatrics • Morrisville, NC

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About The Position

The Medical Assistant supports departmental functions aligned with PM Pediatrics’ mission, vision, and goals. In a pediatric urgent care setting, the role assists with primary patient care according to individual patient needs and within the assistant’s scope of practice, under a physician’s direct supervision. The position maintains effective working relationships with patients and families, physicians, employees, volunteers, and vendors.

Requirements

• High school diploma or GED.
• Prior experience and/or education as a Medical Assistant.
• Knowledge of EKG placement and processing in children.
• Ability to obtain laboratory tests via nasal swab and venipuncture.
• Professional and friendly demeanor.
• Strong communication and organizational skills.
• Ability to multitask in a fast-paced environment.
• Comfort with computers and Microsoft Office Suite.
• Willingness to learn medical software.

Nice To Haves

• Venipuncture experience.
• Prior pediatric experience.
• Experience with medical records.

Responsibilities

• Provide clinical and administrative support for providers, patients, and office operations.
• Greet and register patients.
• Obtain medical histories, vital signs, and patient intake information.
• Prepare patients for X-rays.
• Perform and document routine laboratory tests, including throat and urine cultures.
• Irrigate wounds and assist with wound care.
• Assist with laboratory quality-control testing.
• Support the patient care team and provide care within the scope of practice.
• Keep exam rooms and the front reception area stocked with supplies.
• Maintain order and cleanliness in the waiting room.
• Follow standard safety practices and precautions.
• Respond to emergencies involving patients in distress and notify the medical team.
• Follow departmental policies and procedures and report needed changes to management.
• Maintain patient confidentiality.
• Take ownership of challenging requests and seek opportunities to add value to the role.
• Assist patients with complaints and participate in service recovery when needed.
• Perform other duties as needed, including applying splints and assisting nurses or providers with medical procedures.
• Provide exceptional customer service.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED