Medical Assistant-Full Time-Morrisville, NC

PM Pediatric Care • Morrisville, NC

2d • $18 - $23

About The Position

The Medical Assistant provides clinical and administrative support in a pediatric urgent care setting, assisting with primary patient care based on individual patient needs and within the scope of practice under a physician’s direct supervision. The role supports departmental functions aligned with PM Pediatrics’ mission, vision, and goals and maintains effective working relationships with patients and families, physicians, employees, volunteers, and vendors.

Requirements

• High school diploma or GED.
• Prior experience and/or education as a Medical Assistant.
• Knowledge of EKG placement and processing in children.
• Ability to obtain laboratory tests via nasal swab and venipuncture.
• Professional and friendly demeanor.
• Strong communication and organizational skills.
• Prior pediatric experience.
• Ability to multitask in a fast-paced environment.
• Comfort with computers and Microsoft Office Suite.
• Willingness to learn medical software.

Nice To Haves

• Venipuncture experience.
• Experience with medical records.

Responsibilities

• Provide clinical and administrative support for providers, patients, and office operations.
• Greet and register patients as they arrive.
• Obtain medical history, patient vital signs, and intake information.
• Prepare patients for X-rays.
• Perform and document routine laboratory tests, such as throat and urine cultures.
• Irrigate and assist with wounds.
• Assist with quality control testing in the laboratory.
• Assist with patient care within the scope of practice as part of the patient care team.
• Keep exam rooms and front reception stocked with adequate supplies and maintain order and cleanliness in the waiting room.
• Follow standard safety practices and precautions.
• Respond to emergencies involving patients in distress and notify the medical team, including the nurse, urgent care technician, and physician.
• Follow policies and procedures, and report needed changes to the management team.
• Maintain patient confidentiality and protect patient care information.
• Take ownership of new and challenging requests and identify opportunities to add value to job accomplishments.
• Assist patients with complaints and take an active role in service recovery when needed.
• Perform other duties as needed, including applying splints and assisting nurses or providers with medical procedures.
• Provide exceptional customer service.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED