Medical Assistant - Per Diem
About The Position
The Medical Assistant works under the Lead Medical Assistant and Practice Manager or Practice Supervisor to help maintain efficient patient flow and provide quality care. As part of a healthcare team, the Medical Assistant provides comprehensive, non-judgmental care in an outpatient setting. Clinical duties include rooming patients; taking and documenting vital signs; preparing examination rooms and patients; supporting procedures, prescription renewals, triage, chart review, lab-result review, and patient scheduling; and responding to provider messages. The role also includes obtaining prior authorizations, assisting with referrals, preparing medical charts, administering vaccines, evaluating patient calls, managing inbox messages and refills according to policy, and working within the electronic medical record and office workflows. The Medical Assistant may cross-train to assist front-desk staff as needed. The position requires professional communication with patients and healthcare professionals, collaboration with the care team, attention to patient experience and safety, and the ability to adapt to a fast-paced office environment. The employee must be able to fulfill the essential functions, work hours, locations, and physical demands of the position with or without reasonable accommodation.
Requirements
- High school diploma or equivalent.
- Medical Assistant Certificate.
- Excellent interpersonal skills and ability to work as part of a team.
- Ability to interact with patients in ways that promote an excellent and safe patient experience.
- Commitment to patient experience and quality improvement in the outpatient setting.
- Ability to measure and document vital signs, take temperatures, draw blood, and measure weight and height.
- Ability to obtain basic medical histories, including chief complaint, medication history, social history, and family history.
- Knowledge of medical terminology and its appropriate use.
- Ability to review, process, and route clinical documentation.
- Ability to establish rapport with patients and provide patient education.
- Ability to work collaboratively with healthcare professionals and provide outcome-oriented care.
- Problem-solving ability and capacity to thrive in a fast-paced work environment.
- Ability to follow standards and procedures to maintain a safe and healthy environment for patients and coworkers.
- Ability to perform functions needed to maintain continuity of care.
- Ability to cross-train to assist front-desk staff if necessary.
- Ability to perform the essential functions of the position, including its work hours, locations, and physical demands, with or without reasonable accommodation.
- Physical ability to occasionally stand, walk, sit for extended periods, handle objects and controls, reach, climb stairs, balance, stoop, kneel, bend, crouch, crawl, talk, hear, taste, or smell; occasionally lift or move up to 40 pounds; and perform repetitive upper-body motion for extended computer use.
- Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
Nice To Haves
- Graduate of a two-year accredited Medical Assistant program.
Responsibilities
- Help maintain efficient patient flow and provide quality, comprehensive, non-judgmental care as part of a healthcare team.
- Room patients and measure and document vital signs, including temperature, height, and weight.
- Obtain basic medical histories, including chief complaint, medication history, social history, and family history.
- Prepare patients and examination rooms for providers, including supplying necessary medical materials and resetting rooms between patient visits.
- Support clinical procedures, prescription renewals, patient-call triage, chart review, lab-result review, scheduling, and responses to provider messages.
- Obtain prior authorizations for office visits, prescriptions, and procedures or surgeries.
- Assist with inbound and outbound referrals.
- Prepare medical charts, including importing pharmacy medications, preloading vaccines, and documenting pre-visit forms.
- Administer vaccines.
- Assist with scheduling new and established patient appointments as needed.
- Communicate professionally by phone with patients and healthcare professionals and follow leading-practice phone standards.
- Evaluate patient phone calls and assist with inbox management and refills according to SMA policy.
- Work appropriately in the electronic medical record environment and follow office workflows.
- Maintain clinical competency and participate in continuous education.
- Build rapport with patients and provide patient education.
- Collaborate with healthcare professionals to provide outcome-oriented care.
- Maintain a safe and healthy environment by following standards and procedures.
- Support continuity of patient care and understand supply-management processes and needs.
- Adapt to a busy office environment and cross-train to assist front-desk staff if needed.
- Treat patients, colleagues, and visitors with dignity and respect, with sensitivity to differing needs, backgrounds, characteristics, and cultures.
Benefits
- Healthcare insurance
- Dental insurance
- Vision insurance
- Retirement benefits
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What This Job Offers
Education Level
High school or GED
