Medical Assistant (MA) - Family Medicine Clinic

Advocate Health and Hospitals Corporation•Algonquin, IL

14h•Onsite

About The Position

The Medical Assistant (MA) in the Family Medicine Clinic plays a crucial role in patient care by adhering to the Medical Assistant scope of practice and following all policies and procedures. This role involves performing various patient care tasks, assisting providers with procedures, managing laboratory duties, administering medications and vaccines, and completing administrative tasks. The MA must demonstrate effective communication, teamwork, and maintain a clean and well-stocked work environment. A key aspect of this role is the ability to provide care appropriate to the age of the patients served, understanding growth and development across the lifespan.

Requirements

High School Diploma or GED required.
Completion of an accredited Medical Assistant program or may have completed structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program or EMT (for Greater Charlotte and Wake Forest locations).
Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years (for IL/WI Divisions and Floyd & Navicent locations).
Current American Heart Association (AHA) BLS certification required (for Greater Charlotte and Wake Forest locations).
Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required (for IL/WI Divisions and Floyd & Navicent locations).
Recognized or certified as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), National Health Career Association (NHA), National Healthcare Worker's Association (NHCWA), National Center for Competency Testing (NCCT), American Registry of Medical Assistants (ARMA) American Medical Technologists (AMT), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA) (for Greater Charlotte location).
Certified or registered as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), Certified Clinical Medical Assistant (CCMA) certification issued by the National Health Career Association (NHA), RMA certification issued by the American Medical Technologists (AMT), Medical Assistant (NCMA) certification issued by the National Center for Competency Testing (NCCT), Clinical Medical Assistant Certification (CMAC), or American Medical Certification Association (AMCA) (for IL/WI Divisions and Floyd & Navicent locations).
Two years of experience in a clinical practice setting as a Medical Assistant.
Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency.
Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians.
Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems.
Demonstrates customer service skills that support a positive patient experience.

Nice To Haves

Successful completion of Atrium Health’s competency assessment (for Greater Charlotte and Wake Forest locations).
Successful completion of system approved program to become a primary trainer for new teammates (for Greater Charlotte location).
Demonstrates professional practice advancement through professional governance, safety coach, super-user, vaccine coordinator, SPICE or OSHA/IP certificate holder for unit (for Wake Forest location).
Achieves 6 points from the list of additional market responsibilities (for Wake Forest location).

Responsibilities

Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care.
Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.).
Assists provider with or performs procedures as ordered.
Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking.
Point of Care testing (POCT) per standing order/provider order.
Completes Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards.
Administers medications and vaccines safely following the rights of medication administration.
Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals.
Demonstrates effective and timely communication, teamwork, and appropriate escalation.
Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately.
Ensures equipment and supplies are in working order, and areas are appropriately stocked.
May assist with training and onboarding of other teammates.
May serve as a role champion or on a committee.
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.

Benefits

Comprehensive suite of Total Rewards: benefits and well-being programs
Competitive compensation
Generous retirement offerings
Programs that invest in your career development
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program