Medical Assistant

Beth Israel Lahey Health•Burlington, VT
•$21 - $28

About The Position

The Medical Assistant performs a variety of administrative and clinical support tasks for multiple clinical departments in support of the division’s mission and goals, and provides functional guidance to other administrative staff. The role supports patient visits and clinical procedures, maintains accurate electronic medical record documentation, and helps sustain efficient operations in a fast-paced ambulatory environment. Staff are required to be vaccinated against influenza as a condition of employment.

Requirements

  • High school diploma or GED required.
  • Basic Life Support (BLS) certification required within six months of hire or per department requirement.
  • 0–1 years of related patient-care experience in a healthcare setting preferred, or an associate's degree or higher in lieu of Medical Assistant experience.
  • Ability to work in a fast-paced ambulatory environment with diverse patient populations.
  • Demonstrates flexibility, professionalism, and a team-based mindset.

Nice To Haves

  • Completion of an accredited Medical Assistant training program.
  • Medical Assistant (Certified), Emergency Medical Technician (EMT), Certified Nursing Assistant (CNA), or Licensed Nursing Assistant (LNA) certificate.
  • Proficiency in medical terminology, vital sign collection, and EMR systems.

Responsibilities

  • Greet, room, and prepare patients for visits; collect and document vital signs and intake information.
  • Support clinical procedures, including EKGs, specimen collection, and point-of-care testing.
  • Maintain clean, stocked, and ready exam rooms throughout the day.
  • Ensure accurate documentation in the EMR according to clinical guidelines.
  • Assist with scheduling, check-in, phone coverage, referrals, and patient instructions as needed.
  • Communicate with providers, patients, and team members about delays, appointment needs, and follow-ups.
  • Follow assigned workflows, safety protocols, infection control standards, clinical policies, and department guidelines.
  • Support operational flow and provider efficiency by anticipating needs and adjusting to same-day changes.
  • Escort patients to labs or ancillary services as needed.
  • Participate in specialized clinical workflows, such as prescription refills, prior authorizations, and high-level disinfection.
  • Provide functional guidance to other administrative staff.
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