Medical Assistant, Core Physicians Services

Beth Israel Lahey Health • Exeter, CA

9d • $20 - $29

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Provide support to the practice in the functional areas of clerical, clinical and business under the direct supervision of a Nurse, Nurse Practitioner, Physician Assistant or Physician.

Requirements

• High school graduate or equivalent
• 1-3 years experience
• Medical Technician Registration or MA Certification
• BCLS within 30 days of hire

Responsibilities

• Perform clinical duties, including pre-visit preparation, obtaining vital signs, medication reconciliation, and assisting providers with examinations and procedures.
• Clean, prepare, and process instruments for sterilization and ensure exam rooms are stocked and ready for patient care.
• Respond to patient phone calls and portal messages in accordance with established workflows and messaging protocols.
• Utilize standing orders and protocols to complete pre-visit work, close gaps in care, administer vaccines, and process prescription refills.
• Schedule diagnostic testing, pre-admission appointments, and provide follow-up communication with patients as needed.
• Support front-office operations, including patient check-in/check-out, scheduling, answering phones, managing records, and collecting copays and patient balances.
• Maintain accurate patient records and ensure compliance with patient confidentiality, safety, infection control, and quality standards.
• Participate in daily huddles and collaborate with providers and care team members to support effective communication and patient care.
• Perform medical scribing duties when applicable, including documenting patient encounters, ordering labs, processing referrals, and preparing prescriptions as directed by the provider.
• Monitor and support care team quality metrics and performance improvement initiatives.
• Deliver exceptional customer service while contributing to a positive and efficient patient experience.

Benefits

• $2,500 sign-on bonus available for eligible hires. Bonus amounts for positions under 40 hours per week will be prorated. Per diem roles are not eligible.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED