MEDICAL ASSISTANT

StrideCare•Arlington, TX

About The Position

StrideCare is seeking a dedicated and compassionate Medical Assistant to provide exceptional patient care in an outpatient setting. The role combines clinical and administrative work to support healthcare delivery and the smooth operation of daily clinic activities. The Medical Assistant interacts with patients, healthcare professionals, and administrative staff while maintaining a patient-centered approach. The position includes rooming patients, obtaining and recording vital signs, assisting with procedures and medications as permitted by state law, providing patient instructions, coordinating clinic flow, maintaining supply inventory and compliance records, and protecting patient confidentiality. The Medical Assistant also helps train new staff, participates in cross-training, and may provide coverage at other local clinics. Travel between local offices is required.

Requirements

High school diploma.
Graduation from an accredited Medical Assistant program or completion of an equivalent program.
Current basic life support certification, or ability to complete the course within the first 30 days of employment.
At least 1 year of experience in a physician's office or hospital.
Administrative skills, including answering phone calls, scheduling appointments, and greeting patients.
Effective communication with patients, families, and other members of the healthcare team.
Time management skills.
Cleanliness and adherence to protocols.
Attention to detail.
Proficiency with Athena EHR or a similar electronic health record system.
Bilingual Spanish/English.
Ability to stand and walk during various tasks.
Full range of body motion, including handling and lifting patients.
Manual and finger dexterity and eye-hand coordination.
Ability to occasionally lift and carry items weighing up to 30 pounds.
Ability to travel between local offices.

Nice To Haves

Certification as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) is preferred.

Responsibilities

Greet patients and escort them to exam rooms.
Obtain and record patient height, weight, blood pressure, pulse, respiration, and temperature.
Measure and fit patients for compression stockings and assist them in putting them on.
Take before-and-after pictures of patients.
Stock rooms and clean and prepare them for procedures.
Assist with room and tray setup for patient procedures.
Assist RN and PA staff in preparing medications and filling syringes as permitted by state law.
Provide pre- and post-procedure instructions and prescriptions, ensuring patients understand and comply with them.
Coordinate the clinic schedule and daily patient traffic to maintain patient flow.
Provide excellent customer service and treat patients and team members with compassion and respect.
Maintain autoclave spore compliance records.
Help manage medical supply inventory, including ordering, receiving, organizing, and scanning supplies in and out of medical management software.
Maintain the privacy and confidentiality of patient records in accordance with HIPAA.
Troubleshoot and resolve day-to-day clinic issues.
Follow standards, procedures, policies, and professional practices to maintain a safe, secure, and healthy work environment and comply with federal, state, and local regulations.
Use working knowledge of managed care basics and work with managed care and Medicare populations.
Assist in training new staff on policies and procedures.
Perform other duties delegated by the team lead, RN, physician, or practice manager.
Participate in cross-training to develop proficiency in various clinic functions.
Provide coverage for other clinics as needed and collaborate with colleagues across clinics.
Pursue continuous learning and skill development to improve clinic efficiency.
Answer phone calls, schedule appointments, and greet patients.
Travel between local offices as required.