Medical Assistant (MFM)

Pediatrix•Melbourne, FL

About The Position

The Medical Assistant supports physicians and clinical staff in providing specialized patient care through clinical and administrative duties specific to the practice. The role requires technical skills, attention to detail, and a commitment to compassionate, patient-centered care. Primary responsibilities may vary based on state regulations.

Requirements

  • Diploma from an accredited Medical Assistant program.
  • Ability to follow universal precautions, OSHA standards, and HIPAA regulations.
  • Strong verbal and written communication skills.
  • Superior customer service skills.
  • High level of professionalism.
  • Ability to maintain patient confidentiality.

Nice To Haves

  • Certification as a Medical Assistant, or certification as required by state regulations.
  • CPR/BLS certification.
  • At least 1 year of experience in an office-based setting.

Responsibilities

  • Greet and escort patients to exam rooms; prepare them for visits by obtaining medical history, current medications, allergies, and chief complaints, and document the information in the patient medical record.
  • Assist with patient flow to ensure timely visits.
  • Provide excellent customer service and communicate with patients, families, and other care providers while maintaining a safe patient care environment.
  • Assist physicians and/or advanced practice providers in preparing for and conducting medical exams and office procedures under their direct guidance and supervision.
  • Perform applicable medical procedures; collect and prepare laboratory specimens; administer injections and immunizations; and perform venipuncture, as allowed by state regulations.
  • Communicate information and instructions to patients as directed by physicians, advanced practice providers, or nursing staff, and ensure patients understand the information.
  • Assist with scheduling tests, treatments, and follow-up appointments, and communicate test results to patients.
  • Keep exam rooms clean and stocked with adequate medical supplies, maintain instruments, and prepare sterilization as required.
  • Respond to calls and requests for referrals and appointments; triage and process messages and requests from patients, clinic staff, referring physicians, and pharmacies.
  • Maintain patient files, records, and other information.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Healthcare FSA
  • Dependent Care FSA
  • Health Savings Account (HSA)
  • 401(k) plan
  • Employee Stock Purchase Program
  • Voluntary benefit plans available through payroll deductions
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