Medical Assistant

ChenMed•Winter Park, FL

12d•$17 - $24•Onsite

About The Position

The Care Promoter 1 is an unlicensed medical professional who is cross-trained to perform routine administrative and clinical tasks that support the smooth operation of medical centers. Duties vary by setting, and clinical work is performed under direct physician supervision in accordance with state medical practice acts. As an integral member of a physician-led care team, the Care Promoter 1 helps provide comprehensive primary care to a defined patient population.

Requirements

High school diploma or GED.
Graduation from a nationally accredited Medical Assistant, Patient Care Technician, EMT, or Paramedic program.
At least 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT, or Paramedic.
BLS for Healthcare Providers certification.
Excellent interpersonal and customer service skills, with compassion and empathy toward patients and families.
Strong oral and written communication, time management, and organizational skills.
Ability to collaborate effectively with physicians, clinicians, and other team members.
Problem-solving mindset focused on patient needs and team goals.
Knowledge of medical products, terminology, services, standards, policies, and procedures.
Basic phone and computer skills; proficiency with Microsoft Office Suite and other word-processing, spreadsheet, database, email, and presentation software.
Attention to detail and ability to maintain organized systems that support timely patient flow.
Ability to remain calm in busy or stressful situations.
Willingness and ability to travel locally or regionally up to 10% of the time to cover other centers as needed.
Spoken and written fluency in English.
Flexibility to work evenings, weekends, and/or holidays as needed.

Nice To Haves

Experience working with geriatric patients.
Experience with an EMR system.

Responsibilities

Measure and record patient vital signs, interviews, and medical histories.
Identify and communicate patient needs to the PCP, clinicians, specialists, and other clinical personnel.
Prepare patients for examinations, perform routine screening tests, assist physicians with exams, and explain treatment procedures and physician instructions.
Observe patients and report changes in their conditions to appropriate clinical personnel.
Perform non-critical medical and therapeutic procedures according to medical instructions, collect phlebotomy and other laboratory specimens, and perform basic waived laboratory tests.
Prepare and administer medications, change dressings, apply bandages, remove sutures, provide other first aid, and use CPR skills when necessary, under physician supervision.
Maintain supplies and equipment, stock and sterilize instruments, follow OSHA safety standards, and complete accurate, legal, and ethical documentation.
Process patient phone messages, return calls, route messages to appropriate team members, and contact patients to obtain and relay information for the physician.
Call prescriptions in to pharmacies with physician approval and authorization; use the ChenMed Rx system for physician medication dispensing if authorized.
Provide health coaching to a defined patient group and follow up with coached patients through weekly calls.
Perform other duties as assigned or modified at the manager’s discretion.