Medical Assistant

CenterWell•Spartanburg, SC

3d•Onsite

About The Position

The Medical Assistant is an essential member of the CenterWell Primary Care team, supporting physicians and advanced practice providers in delivering high-quality, patient-centered care. The role combines clinical and administrative responsibilities to support efficient clinic operations, positive patient experiences, and improved health outcomes. It involves clinical support activities, patient-care coordination, and contributions to preventive health and chronic disease management. The Medical Assistant is expected to demonstrate core clinical proficiency, communicate effectively, prioritize assigned work with limited direction, and follow clinical protocols and safety standards. This is an onsite, patient-facing position in Spartanburg, South Carolina. The stated schedule is Monday through Friday, 8:00 AM to 5:00 PM, with hours subject to change based on business needs. The position is scheduled for 40 hours per week.

Requirements

Meet at least one of these pathways: successful completion of a Medical Assistant training program; current Medical Assistant certification or registration; or at least three years of relevant hands-on Medical Assistant experience, subject to company approval and applicable law.
Ability to demonstrate fundamental clinical skills, including vital signs, patient preparation, and accurate documentation, within applicable scope.
Effective communication, interpersonal, organizational, and prioritization skills.
Ability to follow clinical instructions and work with limited day-to-day direction.
The role is patient-facing and participates in the company's Tuberculosis (TB) screening program; selected candidates are required to be screened for TB.

Nice To Haves

Current CMA, RMA, or other nationally recognized Medical Assistant credential.
Two or more years of Medical Assistant experience in primary care, family medicine, internal medicine, or another outpatient setting.
Current CPR certification from the American Heart Association or another approved certifying organization.
Experience in phlebotomy, specimen collection, point-of-care testing, and medication or vaccine administration.
Experience supporting older adults, Medicare beneficiaries, or people managing chronic conditions.
Familiarity with value-based care, HEDIS measures, preventive screening, closing care gaps, and patient experience measures (CAHPS/HOS).
Experience with EHR systems, medical terminology, and CPT/ICD coding.
Bilingual English/Spanish proficiency in markets where useful; a company language assessment may be required before clinical communication in another language.

Responsibilities

Prepare patients for examinations, obtain vital signs, review and update medical histories, discuss symptoms, and assist providers with examinations and procedures.
Perform phlebotomy, specimen collection, diagnostic screenings, medication or vaccine administration, and other authorized clinical tasks when permitted by state law, organizational policy, provider delegation, training, and verified competency.
Accurately document patient information and clinical activities in the electronic health record (EHR).
Coordinate patient visits, referrals, follow-up activities, and communication with physicians, advanced practice providers, and other care team members.
Support preventive screenings, chronic condition management, care gap identification, and quality improvement initiatives within the assigned role.
Prepare and maintain examination rooms; clean and sterilize equipment; manage supplies; and follow infection prevention and safety procedures.
Provide compassionate, professional, culturally responsive patient interactions and reinforce provider-directed education within authorized scope.
Organize and prioritize daily clinical and administrative assignments to support patient flow and clinic operations.
Follow confidentiality requirements, documented clinical protocols, and applicable regulations; promptly communicate patient concerns to licensed clinical staff.
Contribute to team collaboration and continuous workflow improvement.