Medical Assistant (69770)

VARIETY CARE INC•Oklahoma City, OK

7d•Onsite

About The Position

The Medical Assistant performs foundational clinical duties under direction while developing proficiency in clinic workflows, service line expectations, and electronic medical record (EMR) processes. This role focuses on accuracy, consistency, and safe patient care. The Medical Assistant will complete clinical intake requirements, administer immunizations, collect patient specimens, and utilize the EMR to complete assigned tasks. They will use standard medical/Psychiatric terminology and medication references, demonstrate attention to detail, and communicate effectively with patients, providers, and team members. The role involves accepting feedback, managing assigned tasks, identifying patient concerns, and escalating them appropriately. Interactions should be respectful and patient-centered. In psychiatric specialty clinics, the Medical Assistant will serve as a liaison with rural clinic staff, assist in troubleshooting pharmacy and scheduling concerns, ensure screening tools and paperwork are completed timely, administer long-acting injections, and support Variety Care’s accreditation as a Patient Centered Medical Home. They will also work towards the goals of the “Quintuple Aim” of healthcare reform and embody strong personal character, being an open and honest communicator with high moral and ethical conduct, integrity, adaptability, and sound judgment. The Medical Assistant is expected to be a result-oriented problem solver who is responsible and accountable.

Requirements

High School Diploma or GED.
Demonstrated proficiency of core competencies within 90 days of employment, including: Foundational clinical skills, Accurate and timely documentation, Reliability in assigned workflows, Openness to coaching and feedback, Commitment to continued skill development
Must complete and pass CPR course within 90 days of employment.
Possess intermediate computer skills, including data entry and typing.
Knowledge of instrumentation used in lab point of care testing, as directed, within 90 days.
Ability to maintain confidentiality of information in accordance with HIPAA and Variety Care policy.
Ability to effectively communicate with the patient population.
Ability to work in a multi-faceted, fast-paced work environment.

Nice To Haves

Medical Assistant Certificate preferred; demonstrated proficiency in foundational clinical competencies may be considered in lieu of certification.
Bilingual (English/Spanish) Speak, write and comprehend.
Previous clinic or primary practice/behavioral health experience.

Responsibilities

Complete the clinical intake requirements.
Measures and records patient specific information: height, weight, respiration, pulse, blood pressure, temperature, pulse oximetry (Sp02) and head circumference as appropriate, documenting accurately in the EMR.
Administers immunizations under provider direction, including providing Vaccine Information Statements (VIS) updating OSIIS, and documenting accurately in the EMR.
Collects patient specimens (e.g., throat and nasal swabs) following established protocols.
Follows clinical policies, procedures, and standards to support patient safety, accuracy, and efficient clinic flow.
Utilizes the EMR to complete assigned tasks accurately and timely.
Uses standard medical/Psychiatric terminology and medication references as required for assigned duties.
Demonstrates attention to detail to ensure accurate documentation, specimen handling, and task completion.
Communicates effectively with patients, providers, and team members using appropriate written, verbal and non-verbal communication.
Accepts feedback and incorporates coaching to improve performance and consistency.
Manages assigned tasks using basic time-management and prioritization skills.
Identifies patient concerns or issues and escalates appropriately.
Demonstrates respectful, patient-centered interactions that value patient perspectives.
May be required to float within the clinic to maintain business continuity.
Serves as a liaison with rural clinic staff to support clinic-to-clinic visits
Assists in trouble shooting pharmacy and EPIC /evist scheduling concerns
Ensures all screening tools and paperwork is completed timely
Administers long-acting injections
Supports Variety Care’s accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable.
Provides leadership and works with all staff to achieve the goals of the “Quintuple Aim” of healthcare reform—to improve the experience of care, improve health outcomes, and decrease healthcare costs.
Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment.
Must be a leader in the department and community.
Performs other duties as assigned.