Medical Assistant - Pediatric Offices - West Palm Beach

Soma Medical Center PA•West Palm Beach, FL

1d•Onsite

About The Position

Soma Medical Center is seeking a Medical Assistant for their Pediatric Offices in West Palm Beach. This role involves direct patient care, clinical support, documentation, administrative tasks, and ensuring a positive patient experience. The Medical Assistant will work closely with providers and clinical staff, utilizing an EMR system and adhering to all safety and compliance regulations. Bilingual English/Spanish skills are required for patient communication and education.

Requirements

Bilingual English/Spanish skills required.
Proficiency in EMR system usage.
Knowledge of Universal Precautions and infection control guidelines.
Understanding of OSHA, HIPAA, and other relevant regulations.
Strong interpersonal and communication skills.
Ability to maintain confidentiality.
Ability to work in a fast-paced healthcare environment.

Responsibilities

Prepare patients for examination by obtaining and documenting medical history and reason for visit in the EMR system.
Accurately measure and record vital signs, including height, weight, blood pressure, pulse, and respiration.
Assist providers and clinical staff with examinations and procedures to support efficient patient care.
Administer medications and injections as ordered by the provider in accordance with established protocols.
Perform CLIA-waived testing following regulatory and organizational standards.
Collect laboratory specimens and complete all required documentation accurately.
Provide patient education, including support for preventive care, family planning, and treatment instructions, in both English and Spanish.
Follow Universal Precautions and infection control guidelines to ensure a safe environment for patients and staff.
Clean, sterilize, and maintain medical instruments and equipment.
Ensure exam rooms are fully stocked, organized, and prepared for patient care.
Enter and maintain accurate patient data, physician orders, and clinical documentation in the electronic medical record (EMR) system.
Document procedures, injections, allergy testing, and specimen collection details in compliance with Soma Medical Center policies.
Maintain up-to-date and accurate patient medication records.
Complete required forms, including referrals, prior authorizations, and vaccine logs.
Provide bilingual (English/Spanish) interpretation to facilitate clear communication between providers and patients.
Deliver exceptional, compassionate customer service to all patients and visitors.
Maintain a professional, respectful, and culturally sensitive demeanor at all times.
Address patient concerns promptly and effectively; escalate issues when appropriate.
Support efficient clinic workflow and patient flow in collaboration with the care team.
Handle all specimens and clinical materials in accordance with safety and infection control protocols.
Maintain compliance with OSHA, HIPAA, and all federal, state, and local regulations.
Submit quality assurance and required reports in a timely manner.
Adhere to Soma Medical Center policies, procedures, and clinical standards.
Perform assigned clinical and administrative duties with accuracy, efficiency, and attention to detail.
Maintain organization and meet deadlines in a fast-paced healthcare environment.
Support overall clinic operations and assist with additional duties as needed.
Demonstrate strong interpersonal and communication skills with patients, families, and team members.
Promote a positive, inclusive, and team-oriented work environment.
Resolve conflicts professionally using appropriate organizational resources.
Communicate clearly and effectively, seeking clarification when needed.
Maintain strict confidentiality of patient and organizational information.
Uphold Soma Medical Center’s mission by delivering high-quality, patient-focused care.
Build strong relationships with patients and colleagues to support coordinated care.