Medical Assistant - Atlanta (Bilingual)

26 Health,IncOrlando, FL
$18 - $24Onsite

About The Position

The Medical Assistant - Atlanta is responsible for providing administrative and medical support to ensure efficient operation of the medical office. The Medical Assistant supports medical providers and patients through a variety of tasks related to patient care management, organization and communication. The goal is to complete all activities accurately, and with high quality and in a timely manner.

Requirements

  • High School Diploma or equivalent required.
  • Bilingual is required
  • Phlebotomy experience is required.
  • Possess or can master Microsoft Office Platforms, E-Clinical Works Electronic Medical Record.
  • Strong written and verbal communications skills.
  • Excellent organizational skills and attention to detail.
  • Work as a self-starter and under little direction on tasks provided by leaders.
  • Be forward thinking on tasks and proactive in dealing/managing challenges and/or obstacles.

Responsibilities

  • Coordinates patient rooming, including vitals.
  • Interviews patients and document basic medical history in electronic records.
  • Gathers information for medication reconciliation.
  • Conducts laboratory services, testing of specimens as needed.
  • Performs STI/PrEP testing per protocols, both inside the office and at offsite testing locations; includes maintenance of supplies and related reporting requirements.
  • Assists in coordination of prior authorizations and other pharmacy support.
  • Assists during medical examinations.
  • Produces and distributes correspondence memos, letters, faxes and forms.
  • Prepares and cleans treatment rooms and medical instruments.
  • Utilizes and demonstrates sensitive communication styles, to ensure patients are fully informed and consent to treatment.
  • Ensures awareness of sources of support and guidance and provide information in an acceptable format to all patients, recognizing any difficulties and referring where appropriate.
  • Answer inquiries on the phone and in person and gather information for provider to facilitate patient care.
  • Produces accurate, contemporaneous, and complete records of patient consultation, consistent with legislation, policies, and procedures.
  • Delivers care according to professional standard guidelines and evidence-based care.
  • Uses a structured framework to manage, review and identify learning from patient complaints, clinical incidents, and near-miss events.
  • Understands and applies legal issues that support the identification of vulnerable and abused children and adults and be aware of statutory child/vulnerable patients health procedures and local guidance.
  • Works with practice management to ensure the whole team have skills and knowledge regarding domestic violence, vulnerable adults, substance abuse and addictive behaviours.
  • Provides guidance and support to ensure appropriate referral if required.
  • Establishes and maintains a concierge-level customer service relationship with all patients and community partners.
  • Prepares and administers medications, including by intramuscular, intradermal, and subcutaneous injections including vaccinations/immunizations
  • Monitors work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures, and guidelines.
  • Ensures appropriate supervision of safe storage, rotation and disposal of vaccines and drugs.
  • Oversees the monitoring, stock control and documentation of controlled drug usage per legal requirements where appropriate.
  • Applies infection-control measures within the practice per local and national guidelines.
  • Prepares laboratory specimens and performs basic laboratory tests as needed.
  • Performs other duties as needed or assigned.
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