Medical Assistant

Allergy & Ent AssocFresno, CA

About The Position

This role involves providing essential support in a medical setting, focusing on patient care, administrative tasks, and maintaining a well-equipped and organized environment. The Medical Assistant will interact directly with patients, assist healthcare providers, and ensure efficient clinic operations. Key responsibilities include patient intake, administering treatments under supervision, managing medical supplies, and adhering to strict confidentiality and regulatory standards.

Requirements

  • Uses communication skills with appropriate medical terminology.
  • Measures and records vital signs.
  • Interviews patients while recording and updating medical information (history, chief complaint) and medications etc. into the EHR system.
  • Prepares patients for examinations and performs routine screening tests.
  • Provides patient education with regard to medications and instructions set forth by the provider to manage their health.
  • Prepares and administers medications with physician authorization.
  • Maintains supplies, equipment, stocks, and prepares the exam rooms for patients
  • Cleans and sterilizes instruments.
  • Check and respond to patient phone calls (communicating w/the provider on course of action and relaying to the patient).
  • Review and prepare requests and prior authorizations for medications.
  • Familiar with signs and symptoms of allergy testing systemic reactions. Familiar with emergency equipment and protocols for treatment.
  • Seeks immediate assistance from RN/LVN staff in dealing with emergency treatment for allergy testing patients.
  • Participate in all In-Service training courses
  • Participate in creative ways to promote patient engagement and personalize patient outreach, improving overall experience and driving authentic patient reviews.
  • Proactively escalates patient, workflow, or operational concerns to leadership with constructive solutions.
  • Promote fully electronic workflows and collaborate with leadership to reduce manual paper processes where feasible.
  • Maintain patient, staff and employer confidentiality. Comply with all HIPAA regulations.

Nice To Haves

  • Improving overall experience and driving authentic patient reviews.
  • Collaborate with leadership to reduce manual paper processes where feasible.

Responsibilities

  • Uses communication skills with appropriate medical terminology.
  • Measures and records vital signs.
  • Interviews patients, recording and updating medical information (history, chief complaint) and medications into the EHR system.
  • Prepares patients for examinations and performs routine screening tests.
  • Provides patient education regarding medications and instructions for health management.
  • Prepares and administers medications with physician authorization.
  • Maintains supplies, equipment, stocks, and prepares exam rooms.
  • Cleans and sterilizes instruments.
  • Checks and responds to patient phone calls, communicating with providers and relaying information to patients.
  • Reviews and prepares requests and prior authorizations for medications.
  • Demonstrates familiarity with signs and symptoms of allergy testing systemic reactions, and emergency equipment/protocols.
  • Seeks immediate assistance from RN/LVN staff for emergency treatment of allergy testing patients.
  • Participates in all In-Service training courses.
  • Participates in creative ways to promote patient engagement and personalize patient outreach.
  • Proactively escalates patient, workflow, or operational concerns to leadership with constructive solutions.
  • Promotes fully electronic workflows and collaborates with leadership to reduce manual paper processes.
  • Maintains patient, staff, and employer confidentiality and complies with all HIPAA regulations.
  • Provides additional support and performs other duties as assigned.
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