Medical Assistant, Express Care

Mass General Brigham•Weymouth, MA

4d•$23 - $25•Onsite

About The Position

Express Care, formally known as Urgent Care, is a convenient option for patients 6 months and older who require timely medical care, but the situation is not an emergency. Because patients typically come to us when they aren't feeling their best, it is incredibly important to us that our staff members strive to provide the compassion and emotional support our patients need. We are seeking a full-time, 36-hour Medical Assistant II to join our Express Care team in South Weymouth and Pembroke!

Requirements

High School Diploma or Equivalent required
Direct MA experience or medical field work 1-2 years required
Basic Life Support [BLS Certification] preferred
Certified Medical Assistant [National Certification] preferred

Nice To Haves

Associate's Degree Medical Assisting preferred
Preferred experience includes working in a high-volume physician practice, urgent care, or emergency room.

Responsibilities

Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.
Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
Maintains inventory of immunizations and check expiration dates.
Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.