About The Position

NYU Langone Hospital—Long Island is hiring a Medical Assistant/Endoscopy Technician to assist physicians, advanced care practitioners, and nurses in providing patient care. The role includes preparing patients and rooms for examinations and procedures, validating patient identifiers, measuring and recording vital signs, drawing blood, collecting and processing specimens, and supporting patient flow. It also involves administrative duties such as scheduling appointments, managing patient messages, entering data, and supporting prescription refills and referrals. The position has additional endoscopy-related responsibilities, including preparing and breaking down procedure areas, assisting with procedures, managing equipment, processing specimens, and cleaning, disinfecting, and sterilizing instruments and equipment in accordance with organizational policies, regulatory requirements, and documented competencies. The Medical Assistant supports accurate medical-record documentation, patient privacy, infection prevention, quality measurement, and a positive patient experience through effective communication and collaboration with clinical and administrative teams. The role requires a high school diploma or equivalent and either at least three years of experience, completion of an accredited Medical Assistant program, or a current Medical Assistant certification from a recognized accredited institution. CRCST, CER, or CFER certification is preferred. The stated annual salary range is $55,326.60–$61,900.70, with actual pay dependent on factors including experience, specialty, education, and hospital need.

Requirements

  • High school diploma or equivalent.
  • At least three years of experience, or completion of a Medical Assistant program from an accredited institution, or a current Medical Assistant certification from a nationally recognized accredited institution, such as AAMA, AMT, NCCT, or NHA.
  • Ability to communicate effectively with all levels of the organization.
  • Required license/certification listing includes Certified Flexible Endoscope Reprocessor, Certified Endoscope Reprocessor, or Certified Central Service Technician.

Nice To Haves

  • Certification as a Certified Registered Central Service Technician (CRCST), Certified Endoscope Reprocessor (CER), or Certified Flexible Endoscope Reprocessor (CFER).

Responsibilities

  • Assist providers with procedures and setup in accordance with New York State and NYU Langone scope-of-practice requirements.
  • Collect, handle, and process specimens according to organizational policies and procedures.
  • Clean, disinfect, and sterilize designated equipment and instruments; document required competencies; retrieve and store equipment as required.
  • Participate in time-out procedures and clean and disinfect procedure areas after procedures and as needed.
  • Follow universal precautions when handling hazardous waste and ensure scopes are secured and stored safely.
  • Coordinate case-specific priorities with the unit manager or charge nurse.
  • Prepare and break down procedure-area setups in accordance with infection-prevention, control, and scope-of-practice standards.
  • Escort patients to exam rooms and throughout the facility, maintaining patient flow between exam rooms and treatment areas.
  • Clean and stock exam rooms and treatment areas; replenish supplies and communicate needs based on established par levels.
  • Measure and record patient vital signs, height, and weight; complete intake and other tests within the defined scope of practice.
  • Obtain and process blood samples and other specimens as ordered and according to policy.
  • Prepare patient encounters by checking that relevant visit information, including bloodwork, imaging, medications, and medical history, is up to date.
  • Review and import pre-visit information, outside information, and patient history before encounters.
  • Arrange appropriate translation services or equipment before visits when directed by clinical staff.
  • Validate patient identity and update or enter information in the medical record according to policy; maintain patient privacy in accordance with HIPAA standards.
  • Perform point-of-care testing, such as EKG, glucose, pregnancy, urinalysis, and respiratory testing, when trained and competent to do so.
  • If trained and competent in medical scribing and granted appropriate EMR access, enter patient information and findings, orders, and plans as dictated by the provider.
  • Handle appropriate patient calls, document communication outcomes, and refer clinical questions or concerns to a nurse or provider.
  • Review, respond to, and distribute patient messages; follow up on prescription refill requests.
  • Support prior authorizations, medication refills, and referrals in partnership with clinical and administrative personnel.
  • Maintain equipment, specimen-collection, and other clinical safety logbooks according to FGP standards.
  • Update medical records with required testing and screening for health promotion and prevention quality measures (MIPS).
  • Scan or upload diagnostic reports and link them to the associated EMR order; use appropriate EMR and downtime procedures.
  • Assist with prescription refills by locating prescriptions and visit information and routing requests for provider signature or licensed-team-member review and processing.
  • Document maintenance of clinical supplies and equipment.
  • Promote a positive patient experience by greeting patients professionally and clearly communicating care and interaction steps.
  • Collaborate with colleagues and site management to address patient interactions and inquiries in person, by phone, and through electronic messaging.
  • Anticipate patient needs, participate in service recovery using the LEARN model, and escalate issues to leadership as appropriate.
  • Share opportunities to improve patient experience and access with appropriate leadership and collaborate with Patient Access Center and Central Billing Office teams.
  • Support practice staff understanding of Access Agreement principles.
  • Perform other duties as needed.

Benefits

  • Comprehensive benefits and wellness package.
  • Financial security benefits.
  • Generous time-off program.
  • Employee resource groups for peer support.
  • Holistic employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive-care well-being.
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